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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
6,696 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,696 reviews

May 10, 2024

Very friendly crew! Worked with me to schedule around my wife's work schedule. Everything went very smooth. More

by macroweb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Westside Lexus responded

We're glad to know our team at Westside Lexus was able to accommodate your schedule and provide a smooth experience. Thanks for the positive feedback!

May 09, 2024

Westside Lexus is top notch. Not only is the dealership beautiful and pristine, but the everyone there (who we worked with) was extremely knowledgeable and polite. Jeff Jones was More

by stephanie79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Westside Lexus responded

Stephanie, we're delighted to know you had a great experience with Jeff and the rest of our team at Westside Lexus. We hope you enjoy every ride in your new car!

May 09, 2024

Absolutely enjoyed the purchasing experience with this dealership. I didn’t have salesmen harassing me, everyone was super professional and very welcoming. They were able to work with me and respect my bu More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Westside Lexus responded

Alex, we're delighted to know you had a great purchasing experience at Westside Lexus. It's fantastic that Nick and the team could help make your dream car a reality!

May 08, 2024

Both John Loving and Lexus fid an outstanding job for me on my lease on my new car. More

by HBOUILLION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Westside Lexus responded

We are thrilled to hear John and the Westside Lexus team took great care of you. Enjoy the new ride!

May 07, 2024

All the staff were very friendly and attentive. The buying process was effortless and quick. More

by MARINAMOSIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Westside Lexus responded

Marina, it makes our day to hear our team welcomed you to Westside Lexus with accommodating assistance that helped make your purchase experience a smooth success!

May 06, 2024

I’ve bought my last two vehicles and had all maintenance done here the last ten years. Having Mike Nelson help me with this new car was a very positive experience he was always responsive and eager to help More

by lexuscustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Westside Lexus responded

We're delighted to know that you've had a positive experience with Mike Nelson and our team at Westside Lexus. Your continued trust in us for your vehicle purchases and maintenance is greatly appreciated!

May 05, 2024

Professional, honest, extraordinary experience! Did what they said they would do and respected my time. More

by PAUL@HOTRODPAUL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Westside Lexus responded

We appreciate your positive feedback, Paul! Our team at Westside Lexus is committed to providing honest and professional service. We're glad we could meet your expectations and respect your time. Safe travels in your new vehicle!

May 04, 2024

Westside Lexus is how all car dealerships should be run. Very friendly and professional people. They make buying a vehicle painless and seamless. More

by EFREEMANPM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Westside Lexus responded

We appreciate your kind words! It's great to know that our team at Westside Lexus made your car buying experience seamless and painless. Thanks for the review, we're here if you need anything else in the future!

May 03, 2024

Upscale facility, friendly staff and great service. The process was smooth although could have been slightly faster. More

by xkarika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Westside Lexus responded

We appreciate your feedback! It's great to know that you enjoyed our facility and service at Westside Lexus. We'll take note of your comment about the process speed for future improvements. Thanks again!

May 03, 2024

Very Nice location, clean bright and tight. The Dealership appeared up to date. It appeared to be well lite,(although I was there in the daytime. Nice large car lot. More

by grodriguez110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Westside Lexus responded

We're glad to know you enjoyed our location and facilities at Westside Lexus. We strive to maintain a clean, well-lit environment for all of our guests. Thanks for your positive feedback!

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