Westside Lexus

An absolutely wonderful experience from beginning to end. Polar opposite from my experience buying my GS from Sterling McCall! Two hours from the time we sat down with Dom until we finished with Nam and we d Polar opposite from my experience buying my GS from Sterling McCall! Two hours from the time we sat down with Dom until we finished with Nam and we drove out the door! I was amazed how pleasant they made this process! I did not know it could be this way. More

Solid dealership and a solid team. Everyone I spoke to was courteous. There were No last minute surprises in the process and no gimmicks attempted was courteous. There were No last minute surprises in the process and no gimmicks attempted More

This is my third Lexus new vehicle purchase from Westside Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on m Lexus in about 2 years. My new vehicle purchase started in service this time with several unforeseen and unfortunate events that took place on my first service visit. Mr. Nemoto (Service Advisor) is always professional and pleasant to deal with and prepared everything in detail for my service visit. My service visit did not go as planned and at the beginning I was very disappointed. Jeremy Reardon (Shop Foreman) was courteous to deal with and sympathetic to my concerns and did his best to correct the issue. Not to go into details but to reiterate my last new car purchase review....Mr. Michael Lorch (Service Manager) always follows through with promises and does a very thorough investigation concerning customer claims. He turned my lemon service visit into a delicious lemonade! Westside Lexus service is excellent! I was able to again meet with Ms. Chong Lee (Sales consultant) who is quite knowledgeable about the new and pre-owned vehicles and treats me like family. Mr. Ty Stanberry (Pre-Owned Sales Director) always has a smile on his face and is extremely nice to deal with. Always a pleasure! I also was able to spend time with Mr. James Breaux (General Sales Manager) who I have the highest admiration for his management skills, patience in dealing with the difficult/particular customers like me and just being a very nice but professional person. Mr. Nam Pham (Financial Advisor) sold me my first Lexus along with Ms. Lee. He took time out of his busy schedule to talk with me and drive in my new vehicle, made me laugh as usual and then took my money ( to pay for my new Vehicle). Mr. Travis Buck (Technology Specialist) knows his new Lexus vehicles! He went over all the new features on my new Lexus and set up my phone application so I can monitor everything on my new Lexus. My experience with Westside Lexus and personnel is top notch. I highly recommend any new vehicle customer, pre owned vehicle customer or Service customer to save money and time go directly to Westside Lexus. They are the best! More

Excellent services from Jeff Margolis and Manager Homer. Great dealership to purchase new vehicles. Thanks again Jeff and Homer. This is our 4 vehicles purchases from this dealership. Great dealership to purchase new vehicles. Thanks again Jeff and Homer. This is our 4 vehicles purchases from this dealership. More

Everyone I worked with was incredibly knowledgeable and were very accommodating to all my questions, concerns, and needs. Your staff went above and beyond to ensure customer satisfaction. Thank you tea were very accommodating to all my questions, concerns, and needs. Your staff went above and beyond to ensure customer satisfaction. Thank you team Lexus! More

Everyone was very nice and helpful r sales man was not pushing and that felt very good he was very polite for my service it was top pushing and that felt very good he was very polite for my service it was top More

Merrill Middleton was the best representative that has helped me buy a car. He was knowledgeable, patient and genuine.I hope to refer many friends to him as I am confident they would appreciate his positi helped me buy a car. He was knowledgeable, patient and genuine.I hope to refer many friends to him as I am confident they would appreciate his positive attitude. I would recommend the dealership in all areas as professional and efficient. Thanks for everything! More

Loved Alex from NY! First time NOT arguing back and Loved Alex from NY! First time NOT arguing back and forth with my Sales Person!!! Love, love, Love my SUV. Thanks Alex... Kindred Spirits indeed!🥰 Loved Alex from NY! First time NOT arguing back and forth with my Sales Person!!! Love, love, Love my SUV. Thanks Alex... Kindred Spirits indeed!🥰 DON'T LIKE THIS 25 WORDS MIN REVIEW!!!!! More

Awesome sales guy, super friendly and easy process. I will be back for sure! Pricing was very fair and straightforward. No hidden fees or challenging negotiations. will be back for sure! Pricing was very fair and straightforward. No hidden fees or challenging negotiations. More

Wonderful experience! Gonzo Jiminez and Mike Shafer were fabulous both were helpful and knowledgeable in every way! This is our third purchase from Westside Lexus! Thank you fabulous both were helpful and knowledgeable in every way! This is our third purchase from Westside Lexus! Thank you More