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Westside Lexus
Houston, TX
7,113 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,113 reviews
June 16, 2021
Sterling and JT were amazing. Overall my experience was great! Westside Lexus needs to do more for 1st time buyers. Lifetime oil changes. Make us feel special. great! Westside Lexus needs to do more for 1st time buyers. Lifetime oil changes. Make us feel special. More
by Marsha Watson
Verified CustomerEmployees Worked With
June 16, 2021
The facility is first class. The staff members are aggressive, but friendly. The process of purchasing a new vehicle was quick. Overall, the experience was good. aggressive, but friendly. The process of purchasing a new vehicle was quick. Overall, the experience was good. More
by kkhuu
Employees Worked With
June 16, 2021
From sale to finance, my new car purchase was seamless. I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would play number games. Westside is a class act. More
by utlonghorn65
June 15, 2021
The experience was quick and easy. No issues.Mark and The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside fo The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside for all your Lexus needs. More
by SUPAMAN223
June 15, 2021
Absolutely a great experience. Kim Jesses was the best help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. O help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. One of the nicest and kindest group of people I have ever worked with. More
by Aiden Habashi
June 15, 2021
Fantastic customer service all around. Salesman Jim was amazing and very helpful. Made me and my husband and sister feel welcome. Christian the finance person was so helpful and friendly. amazing and very helpful. Made me and my husband and sister feel welcome. Christian the finance person was so helpful and friendly. More
by wrobinson94
June 14, 2021
Excellent awesome customer service. Jeffrey Byers is the best person to buy a car from he gives quality customer service and makes his customers priority. best person to buy a car from he gives quality customer service and makes his customers priority. More
by linda.mitchell2014
June 14, 2021
Very cooperative and smooth delivery, setup and explained about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from this dealership. More
by Manojkumar Dakhore
June 14, 2021
I had a very pleasant experience when I purchased my vehicle. The time spent at the dealership was less than any other car purchases. Thanks! vehicle. The time spent at the dealership was less than any other car purchases. Thanks! More
by KHARRIS2TEACH
June 14, 2021
Good service, attentive, oportune, on the dot. Building appropiate for the brand. Clean. Comfortable. Ok. This says it all. Yadda, yadda, yadda. Blah, blah, blah. Building appropiate for the brand. Clean. Comfortable. Ok. This says it all. Yadda, yadda, yadda. Blah, blah, blah. More
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