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Westside Lexus
Houston, TX
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,695 reviews
May 28, 2024
Great experience. This was our third Lexus purchase from Westside and I highly recommend them. These folks know what customer service means! This was our third Lexus purchase from Westside and I highly recommend them. These folks know what customer service means! More
by TSOWELL
Verified Customer
May 28, 2024
Clean facility nice people and very to the point. Was in and out in a timely manner. Was in and out in a timely manner. More
by stickandstring
Employees Worked With
May 27, 2024
Alex did an awesome job. ...great working with him...would, absolutely, recommend Westside and Alex. ...great working with him...would, absolutely, recommend Westside and Alex. More
by anthony_margiotta
May 27, 2024
Brooke was very professional, thorough efficient and pleasant to work with through out the entire transaction. pleasant to work with through out the entire transaction. More
by sharri77
May 27, 2024
He was attentive, answered my questions and concerns to the point. He responds to text quickly has a nice personality. the point. He responds to text quickly has a nice personality. More
by o.orobateau
Employees Worked With
May 26, 2024
The sales staff, greeters, and finance people were all friendly, respectful, and prompt. The trade-in offer was so terrible that it was borderline offensive. friendly, respectful, and prompt. The trade-in offer was so terrible that it was borderline offensive. More
by 1stLexus
Employees Worked With
May 26, 2024
Great customer service, answered all my questions in a timely manner. Fast service and reliable timely manner. Fast service and reliable More
by kjblue02
Employees Worked With
May 26, 2024
We have dealt with Westside Lexus for 13 years and they never disappoint. Steve has treated us like family and I completely trust him. I won’t deal with any other Lexus dealerships except Westside Lexus. never disappoint. Steve has treated us like family and I completely trust him. I won’t deal with any other Lexus dealerships except Westside Lexus. More
by Ron
May 25, 2024
Dealership was conveniently located, clean and spacious. Waiting area was very spacious, comfortable seating and nice coffee bar. Waiting area was very spacious, comfortable seating and nice coffee bar. More
by SJWATERS1
May 25, 2024
Shekhar answered all our questions each time we visited the dealership. He is very knowledgeable and patient. visited the dealership. He is very knowledgeable and patient. More
by janelln2
