Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great buying experience! It was totally worth the six hour drive from Louisiana. The prices here were better than the two other dealerships in Houston. My salesman Danny was incredible in every way. hour drive from Louisiana. The prices here were better than the two other dealerships in Houston. My salesman Danny was incredible in every way. More
Worst dealership possible. I leased a car 3 years ago and within 3 weeks both bumpers were separated . Service depot said it was my fault . Wanted to charge $1800 for new numbers - instead they put clips on within 3 weeks both bumpers were separated . Service depot said it was my fault . Wanted to charge $1800 for new numbers - instead they put clips on that lasted 3 weeks . 2 months later I paid $290 for new clips at my car service place-Firestone. They again seperated from the bumper. Spoke to manager James bureaux and service manager Lurch and both said tough- my fault. They leased me a lemon that I eventually bought and were the worst people I have ever dealt with. They should all be fired and you owe me $1800 More
Very professional staff as usual. Pleasure to work with Josh Guerra and Jeffrey Byers as well as all Westside associates. Well run dealership. Thanks to all. Josh Guerra and Jeffrey Byers as well as all Westside associates. Well run dealership. Thanks to all. More
Our salesman was very prompt, transparent, and clear on responding to our likeness. The finance dept added great service as well. She was very informative responding to our likeness. The finance dept added great service as well. She was very informative More
Kim was AMAZING he made car buying here a true joy! I will recommend this location to all of my friends and family. Thank you will recommend this location to all of my friends and family. Thank you More
I Will buy from them if I need a car.Doug Phillips was I Will buy from them if I need a car. Doug Phillips was an excellent salesman and Ty Stanbery help me to make this excellent deal. I Will buy from them if I need a car. Doug Phillips was an excellent salesman and Ty Stanbery help me to make this excellent deal. More
Nam and Sam were excellent in their customer service. No arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me arush and very knowledgeable about the vehicles and were willing to go extra miles patiently with me More
every thing was good. professional in dealings. Alex was especially bery helpful in putting everything together. I will come back to work with him again. especially bery helpful in putting everything together. I will come back to work with him again. More
Super nice people at Lexus! Fast buying process. No pressure. Will recommend Westside Lexus to my family and friends. I look forward to another Lexus in my future! pressure. Will recommend Westside Lexus to my family and friends. I look forward to another Lexus in my future! More
Dallas Chamberlin was a game changer and the reason I decided to purchase my 3rd Lexus. She is more than just another salesperson, she’s an asset to Westside! Also I want to acknowledge James Breaux, Wes decided to purchase my 3rd Lexus. She is more than just another salesperson, she’s an asset to Westside! Also I want to acknowledge James Breaux, Westside Lexus General Manager, he was able to match me with Dallas when I was on the fence about getting another Lexus SUV or a SUV somewhere else. He didn’t try to give me a typical car sales pitch, that as a customer when buying a car I personally can’t stand. He talked to me like a friend, and at the end of the day he sincerely just wanted me to be happy with the vehicle I decided on; whether it was with Westside or another dealership across the street. He had options, explained each one without any hidden agenda, wasn’t pushy, and answered questions I was about to him before I asked. James was happy to be my sales person but was perceptive enough to pick up on the fact that my personality was better suited with Dallas. He couldn’t have been more right. I didn’t need to be sold on the car, rather trust that my sales person had my best interest at heart when deciding if the vehicle I was interested in made sense financially, one I would be happy with without any regrets, and well informed when making the choice. My financial advisor, Anil Sharma, blew me away because he had everything together, was ready for me, was very personable asking genuine questions about myself and daughter, but still had me in and out literally maybe in 10 minutes! I left knowing all the important facts. I’m so glad I stuck with Westside. I love my new car! The level of customer service sets the above the bar standard when buying a car! I left feeling like I was only person that Dallas had that busy Saturday morning, she was a breath of fresh air! Thank you all very much!! Cory W More