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Westside Lexus

Houston, TX

4.8
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,695 reviews

June 10, 2024

I am so please that I chosen West side Lexus I cannot have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. More

by ealex2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Westside Lexus responded

We're delighted to hear that you had a great experience with our team at Westside Lexus! Thank you for choosing us, and we hope you're enjoying your new vehicle!

June 09, 2024

Shakar made our experience very enjoyable. He truly cares about his clients. We couldn’t be happier. More

by bjames5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Westside Lexus responded

Your kind review warms our hearts! Thank you from the Westside Lexus Team.

June 09, 2024

clean facility, polite people, Joey was professional and honest. Would buy a car again from him and the dealership without hesitation. Excellent overall experience as expected. More

by JJZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Westside Lexus responded

Thank you for the wonderful feedback! We're glad to hear Joey and our team at Westside Lexus provided an excellent experience. We are here for any of your future needs!

June 09, 2024

The dealership is clean and front desk staff is attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. More

by knabin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Westside Lexus responded

Thanks for sharing your feedback with us. We want every customer to feel attended to, even without an appointment, and will use these comments as a learning tool moving forward. See you next time at Westside Lexus!

June 08, 2024

I was very happy with Rick on my first visit and when I was ready to purchase. More

by bcarlson97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Westside Lexus responded

We are glad to hear that Rick provided excellent sales support. Thank you for choosing Westside Lexus!

June 04, 2024

This is my 5th car to purchase from Jeffrey. He (and his team) make it EASY! More

by asowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Westside Lexus responded

Jeffrey and the team are honored to receive your support. Thank you! - Westside Lexus Team

June 03, 2024

My experience with Westside Lexus was very good. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. More

by jclazcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Westside Lexus responded

We're delighted to hear that Mark provided excellent service throughout your experience at Westside Lexus. Thank you for sharing your positive feedback! Enjoy the new ride!

June 03, 2024

I'm really enjoying my vehicle and glad I made the purchase. I appreciate all of the help that I've received from my salesman, Shannon. He followed up to make sure that I was enjoying the vehicle and More

by Yolanda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Westside Lexus responded

We're delighted to hear you're enjoying your vehicle and that Shannon provided excellent follow-up support. Thanks for choosing Westside Lexus, and we're here if you need anything else!

June 02, 2024

David Wasaff did a good job. Took time on the test drive to answer questions. He answered questions by email over the weekend. I noticed when I go my vehicle home I was missing More

by KINGSWIN737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Westside Lexus responded

Thanks for sharing your experience! We're glad to hear David provided excellent service and promptly addressed the missing floor mat at Westside Lexus. Enjoy your new vehicle!

June 02, 2024

Excellent buying experience. Tim Gallagher walked us through the whole process including setting up the car. Friendly and curtious staff. More

by nmcw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Westside Lexus responded

We're delighted to hear that Tim and the team at Westside Lexus provided an excellent buying experience. Thanks for sharing your positive feedback! Enjoy your new car!

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