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Westside Lexus
Houston, TX
6,986 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,986 reviews
Verified Customer
April 08, 2025
We had a great experience at Westside Lexus, special thanks to Brooke!!! We loved how Brooke was patient, kind, and knowledgeable! thanks to Brooke!!! We loved how Brooke was patient, kind, and knowledgeable! More
by Hibbardheather
April 08, 2025
Sydney McPeters was great! She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. More
by rickn68
April 08, 2025
Good car buying experience. Ask for Sydney - she will take care of you in a straight-forward way. Ask for Sydney - she will take care of you in a straight-forward way. More
by maf96
April 07, 2025
Steve was and is always absolutely wonderful to deal with. He helped us purchase two vehicles and made sure we got what we were looking for. Also want to recognize Sam and Christian for a very easy pur with. He helped us purchase two vehicles and made sure we got what we were looking for. Also want to recognize Sam and Christian for a very easy purchase experience. More
by Dave
April 07, 2025
Professional staff with no pressure service. The time it took to buy vehicle was the shortest and least painful experience. The time it took to buy vehicle was the shortest and least painful experience. More
by JenMCobb
April 07, 2025
Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not being included, despite initial confirmation that it would be. When the car arrived, the dealer refused to honor the factory price for the option and instead insisted on an inflated aftermarket price—so I chose not to add it in the end. More
by O_ELSAEED
April 05, 2025
Steve was and is always absolutely wonderful to deal with. Takes the time to determine exactly what you are interested in and does his best to make sure that you get it. with. Takes the time to determine exactly what you are interested in and does his best to make sure that you get it. More
by cpd0
April 04, 2025
Alex was a pleasure to work with. The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another story. i was pressured to get these dealer addons. I was even told that the price would double if I did not purchase it the same day. Did not like the pressure tactic so I passed on them since I was not being given time to think about thjngs and decide. More
by mclee45
