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Westside Lexus

Houston, TX

4.8
6,690 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,690 reviews

November 15, 2024

Excellent service and good product. Edwar Guerrero is very knowledgeable, charismatic and proactive. The purchasing process through him was very smooth and accurate. I will recommend no More

by Dgarcia34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear that Edwar provided charismatic and knowledgeable service during your purchase at Westside Lexus. Your recommendation means the world—enjoy your new ride!

November 15, 2024

Courteous and kind. Very patient and great to work with. Listen to my needs and addressed them. A very pleasant experience. More

by rdmiller4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that our team was courteous and attentive to your needs. We look forward to serving you again in the future!

November 15, 2024

Rick was great to work with. The process was smooth and fast. This is my second vehicle from Westside it will not be the last. More

by monicarossell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Monica, we're delighted to hear that Rick made your experience smooth and fast at Westside Lexus. Thank you for choosing us again, and we look forward to assisting with your future vehicle needs!

November 14, 2024

Always a pleasure dealing with Westside and my guys Jeff and Danny. Will recommend to others. More

by TOOMUCHSATURN
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Westside Lexus responded

Thanks for taking the time to review Westside Lexus. We love to hear you're always in great hands with Jeff and Danny. Drive safely!

November 12, 2024

Everyone are so helpful especially Jeffrey and Marlene. the process for pitches and trade in were seamless. Finance personnel was very helpful during process. More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Das Chagas
Nov 12, 2024 -

Westside Lexus responded

Yzeny, it's fantastic to hear that Jeffrey and Marlene made your experience seamless at Westside Lexus. We appreciate the shoutout for our finance team as well! Enjoy your new ride!

November 10, 2024

this is our third car we buy from Lexus Westside, we always had a great experience so we always come back. More

by rene.oleal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that each experience has been great and we look forward to serving you again in the future. Enjoy your new car!

November 10, 2024

Clean, the sale man who help me was very friendly and helpful, very detail with customer More

by nguyennhunha78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Westside Lexus responded

This is what we love to hear! Thank you for the stellar review of Westside Lexus. Drive safe!

November 10, 2024

Need to be more honest, and service all customers equal, regardless if you buy used or new. More

by Sergiojluviano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dallos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Westside Lexus responded

Gergio, thank you for sharing this feedback. I apologize for any miscommunications and would be happy to answer any questions you have. Please feel free to reach out at your convenience. I would like to ensure you feel good about working with our team. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

November 09, 2024

We bought 5 cars through west side Lexus. We are extremely happy with your dealership , shaker saroff and Laura Brown . More

by sudha.vakamudi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Westside Lexus responded

Sudha, thank you for your continued trust in Westside Lexus! We're delighted to hear that Shaker and Laura have provided such excellent service. Enjoy all of your vehicles!

November 09, 2024

Jessica worked hard to get us just the car we wanted. The buying process was easy. More

by slypigno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Westside Lexus responded

We're elated to hear that Jessica could make your Westside Lexus experience a smooth one! Thank you for working with us. Enjoy your new ride!