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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,848 reviews

January 24, 2025

Friendly, kindly and respectful all the time. Space are clean and smell is good. Coffee was good for waiting More

by gogo0614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Westside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Westside Lexus provided a friendly and pleasant experience. Enjoy your coffee moments with us anytime!

January 24, 2025

Lauren and her team were fantastic! The process didn’t take long. Highly recommend Westside Lexus. More

by elissa_rice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Westside Lexus responded

We are glad to hear that Lauren provided excellent service. Thanks for choosing Westside Lexus!

January 23, 2025

We were very please with the way that the salesperson and finance department took very good care of us. We were very thankful More

by cantup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Westside Lexus responded

It's wonderful to hear that our team at Westside Lexus provided you with excellent care. We appreciate your kind words and are grateful for the opportunity to assist you!

January 21, 2025

No hassle great customer service . Awesome timing very helpful to get a response when you need it More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Westside Lexus responded

We appreciate the stellar review here at Westside Lexus!

January 20, 2025

Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. More

by susanschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team has consistently provided a professional and easy experience over the years. We look forward to assisting you with any future needs!

January 20, 2025

Jessica Arevalo was a terrific partner for the purchase of my vehicle. Job well done. More

by tim_hathorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

Tim, congrats on your new ride, and thank you for leaving Westside Lexus a five-star review! We are happy to hear that Jessica was excellent to work with.

January 19, 2025

Everything was awesome! Very happy with the experience BUT, need to connect to the Lexus app before leaving the dealership. Also, trying to figure out how to get remote star More

by dennisleifrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Champion
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

Dennis, we're glad to hear you had an awesome experience at Westside Lexus! We appreciate your feedback and will make sure our team assists with the app connection and remote start setup. If there's anything else we can help with, please let us know!

January 19, 2025

Leased my first car many years ago and just purchased my second car from them More

by susanschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

Susan, your kind review warms our hearts! Thank you from the Westside Lexus Team.

January 19, 2025

I have been with Westside Lexus for service with Scott Bissonett since I bought my current Lexus 10 years ago with the help of Mike Nelson I am in the process of buying another Lexus and look forward to More

by suecotler
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus over the years! We're delighted to hear about your positive experiences with Scott and Mike, and we look forward to continuing our relationship as you purchase another Lexus. Safe travels ahead!

January 18, 2025

I had a great experience with my first Lexus purchase. Shannon George was very helpful and patient in helping me find the right vehicle. He kept in constant communication with me which I really appreciat More

by NANCYZEQUITAX
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Westside Lexus responded

We're delighted to hear that Shannon made your first Lexus purchase a positive experience at Westside Lexus! Our team is committed to providing helpful and professional service, so it's great to know we hit the mark. Thank you for recommending us, Nancy!

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