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Westside Lexus

Houston, TX

4.8
6,591 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,591 reviews

April 11, 2021

Easy and clear process. Danny Garza was as clear and cooperative as I hoped for. All options were clearly explained without pressure to add cost. More

by Tom Cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Westside Lexus responded

Tom - thank you for trusting Westside Lexus with your business!

April 11, 2021

very We are very, very, very, very, very very very very very very very ver very very very very very. Very very very very satisfied More

by coachrick08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Apr 12, 2021 -

Westside Lexus responded

Thank you for your positive feedback!

April 11, 2021

Best salesman. Thanks John Loving this is my fourth Lexus .I will come back for my fifth Lexus.This dealership and salesman easy to work with. More

by taidang101
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Westside Lexus responded

Your feedback means so much to us. We're glad to hear that John was so helpful throughout the purchase of your vehicle and we are proud to have earned your loyalty to Westside Lexus!

April 10, 2021

Excellent service and beautiful place!! I love my new car, thank you so much for everything, very nice people work there! Incredible experience! 100% recommended More

by MARIANA_ARRAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Westside Lexus responded

Mariana, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new car!

April 10, 2021

This is one of dealer that I always love , because their service is very awesome, professional and friendly. Especially Joey Has taken care of his customer very good. More

by loanpham960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Westside Lexus responded

"Awesome, professional and friendly" are all words we love to see. Thank you for the wonderful feedback about Joey and our Westside Lexus team! We wish you many safe miles in your new vehicle.

April 10, 2021

Always courteous and accommodating. Really appreciate John Loving and “the genius”. Alex Rusta. Have gotten cars from Lexus since the nineties because of the courteous treatment. More

by BBAKE467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata
Apr 12, 2021 -

Westside Lexus responded

Thank you for sharing your feedback. It is a privilege to have earned your business at Westside Lexus!

April 10, 2021

Best car buying experience I ever had. John Hankins is a Best car buying experience I ever had. John Hankins is a great guy who cares about his customers. Even the financial guy, Mike was very good and h More

by thomas.meurling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shafer
Apr 12, 2021 -

Westside Lexus responded

Thomas - thanks for leaving us a review! We're glad to hear that John and Mike were such a pleasure to work with throughout the purchase of your vehicle. On behalf of everyone at Westside Lexus, safe travels!

April 09, 2021

After shopping several high end brands, nothing came close to the service standards Lexus offers. Steve Davis in sales was knowledgeable and patient without being aggressive or pushy. He was truly there More

by The Loretos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Apr 09, 2021 -

Westside Lexus responded

It means a lot to hear that our service stands out to you. Thank you for sharing such excellent feedback about Steve and our Westside Lexus team! We hope that you are enjoying your new vehicle and look forward to working together in the future.

April 09, 2021

Great buying experience thanks to friendly staff, clean showroom / cars, nice selection, & good service. Save yourself the time & trouble & work with the professionals at Westside Lexus. More

by Buyer sg 77094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Westside Lexus responded

We appreciate your trust in the Westside Lexus team and want to say "thank you" for buying your new vehicle with us! Thanks for the kind words about our friendly staff and clean showroom - we're trying to keep it as safe and squeaky clean as possible, so we appreciate the feedback!

April 09, 2021

My salesman, David Wassaff was very friendly, knowledgeable and helpful! the finance department (Judy) answered all of my questions, and there were a lot! I strongly recommend Westside Lexus! More

by kimberlyamcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Westside Lexus responded

Kimberly, thank you for taking the time to leave us a review! We couldn't be happier to hear that David and Judy took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

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