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Westside Lexus

Houston, TX

4.8
6,588 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,590 reviews

May 16, 2021

Excellent, informed sales person. Beautiful showroom that is arranged so that we could see all of the cars in a short walk and no trouble More

by kvinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Safe travels and have a great day!

May 16, 2021

Good lease offers. Professional customer service, Work with customers to close the deals. Finance department was professional and helpful to explain the details. Good dealership to visit and work with. More

by Mashirafcan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
May 17, 2021 -

Westside Lexus responded

Thank you for sharing this feedback about your purchasing process so that others will know what it's like to be our guest at Westside Lexus. Congratulations on your new vehicle! We appreciate your business and kind review.

May 16, 2021

Our sales person Joey Broussard explained all of our options and went over everything to make our purchase smooth. Will definitely be recommending our friends and family when looking to purchase a new v More

by sacia2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Thank you so much for taking the time to let all of us at Westside Lexus know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. It makes our day to hear that Joey was able to help you find a car that is right for you. Please let us know if we can assist you again. Enjoy the ride and have a great day!

May 16, 2021

Great service. Shannon was my first contact. He was very nice and professional. Catalina was the sales person i did my purchase with and she was very patient with me cause I’m very indecisive. She let me ta More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Hi Liz! Thank you for taking the time to let others know what being a guest with us at Westside Lexus is like. We are thrilled to hear both Shannon and Catalina welcomed you into our dealership and were able to assist you in buying a car. We especially love that they were able to find a car that is right for you. Your business means the world to us and we hope to see you again down the road. Have a wonderful day and enjoy the new ride!

May 16, 2021

Staff is always professional, knowledeable, and helpful. Mary Margaret McGowan has been my contact for at least 25 years. I bought my first Lexus in 1991 and haven't found another car it's equal. The new More

by chjgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

What can we say to thank you for your 25 years of business? It means a lot that you can trust Mary and our Westside Lexus team for excellent service every visit. We appreciate your kind review and look forward to our continued relationship.

May 16, 2021

David Wasaff did a great job helping me find our next Lexus. He calls me every year on my birthday and always looks for the Lexus that fits our needs and wishes. More

by todd.bryant
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Todd - thank you for taking the time to leave us a review! We're delighted to hear that David and the team helped you find the perfect new ride, and we're glad we're living up to our standards of kindness and outstanding service. Thank you for doing business with Westside Lexus and see you next time!

May 15, 2021

Jim, our representative, was very helpful and patient while he worked with us. JT in Finance was very knowledgeable and helped us to better financing More

by andy.marque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Andy, thank you for taking the time to leave us a review! We are pleased to hear that Jim and JT both took such good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 15, 2021

Everyone is very helpful and patient. Louis introduced Everyone is very helpful and patient. Louis introduced us to Travis who helped with tech and answered our many phone questions when we got home More

by RMOLL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon, Travis Buck
May 17, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Louis and Travis both took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 15, 2021

Fantastic experience all around. The service was excellent and I felt well taken care of by all staff from the moment I walked through the doors. 10/10 would recommend to a friend if they were looki More

by sataloff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your new ride!

May 14, 2021

The dealership is very efficient and professional to work with. Jeffery and his team were great to work with. Westside Lexus is a first class dealership. More

by dorindacorbett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck
May 14, 2021 -

Westside Lexus responded

Dorinda - We are so happy to hear that you enjoy working with us as much as we enjoy working with you. Thank you so much for rating Westside Lexus five stars!

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