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Westside Lexus
Houston, TX
6,587 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,587 reviews
May 28, 2021
Great customer service. Knowledgeable salesman. Car was delivered when promised and detailed for us. Communicated to us during the search for the type of vehicle we were looking for. delivered when promised and detailed for us. Communicated to us during the search for the type of vehicle we were looking for. More
by JOHNBENA
Verified Customer
May 27, 2021
Great sales team, listened to my asks, needs. They were great on their research, answered my questions, worked with us and came up with my wish great on their research, answered my questions, worked with us and came up with my wish More
by debhodge53
May 27, 2021
Friendly, professional and courteous staff. Great place to buy a luxury vehicle. Beautiful, clean, new dealership. Exceeds customer expectations. I would highly recommend this dealership for your new Lexus to buy a luxury vehicle. Beautiful, clean, new dealership. Exceeds customer expectations. I would highly recommend this dealership for your new Lexus. More
by GaryM
May 27, 2021
Getting my car was so easy. They were very helpful and professional, I was also able to trade in my old car. I would recommend them in the future. professional, I was also able to trade in my old car. I would recommend them in the future. More
by ANULIKAEGBE
May 26, 2021
Very good service.... Sales rep and service impeccable. Very organized, great teamwork between departments. Always come back, very welcoming. Glad to be part of Lexus family Very organized, great teamwork between departments. Always come back, very welcoming. Glad to be part of Lexus family More
by eonstead81
May 26, 2021
The salesman did a fantastic job from the moment we entered the dealership, telling us about the various options and offers, test driving, pricing, finance and all. entered the dealership, telling us about the various options and offers, test driving, pricing, finance and all. More
by michel1
May 26, 2021
Great customer relationship and willing to go the extra mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. mile to work with me. The sale and financial representatives were outstanding in helping me get the best deal available. More
by LEEN_77066
May 26, 2021
We were handled quickly and efficiently despite the rain and Saturday crowd. We’re pleased with the deal. Phillipe was excellent. He took care of us and Saturday crowd. We’re pleased with the deal. Phillipe was excellent. He took care of us More
by FMAJZOUB
Employees Worked With
May 26, 2021
Both Hai and Jeffery did a fantastic job of finding my new car. Service was exceptional and I will be referring other people to this location. new car. Service was exceptional and I will be referring other people to this location. More
by lloyd.lee
May 25, 2021
Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More
by DAVIDMEDINA6746
