Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
6,587 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,587 reviews
May 30, 2021
I had a wonderful experience in leasing my Lexus NX300. From the beginning Jeff was awesome and on point. He kept me up to date with the process and about the inventory. From the beginning Jeff was awesome and on point. He kept me up to date with the process and about the inventory. More
by Uzair
Verified CustomerEmployees Worked With
Jeff Margolis
May 30, 2021
I enjoy my experience at the dealer. I found me Sterling Sine very helpful and did his best with our decision of having a new car. Sine very helpful and did his best with our decision of having a new car. More
by Randal L abshier
Employees Worked With
May 30, 2021
Sterling was nice, helpful and guided me to the process of choosing the car with the best options. Feeling confident that was an excellent decision. His help was definitive with our decision. of choosing the car with the best options. Feeling confident that was an excellent decision. His help was definitive with our decision. More
by Acabahier
May 29, 2021
I’ve been a customer for many years, and Steve always comes through with a vehicle that is best for me. This is the first time, I opted for other than a Lexus, and so far I’ve been pleasantly surprised. comes through with a vehicle that is best for me. This is the first time, I opted for other than a Lexus, and so far I’ve been pleasantly surprised. More
by Tammy
May 29, 2021
Travis Buck, Tech, is one of the most knowledgeable and patient rep’s we have ever met. Answered all our questions and made us feel confident about driving. Knows everything about the Lexus NX300. patient rep’s we have ever met. Answered all our questions and made us feel confident about driving. Knows everything about the Lexus NX300. More
by CAROLEBARELA
Employees Worked With
Travis Buck
May 29, 2021
My experience at Westside Lexus was excellent. My salesman was very helpful and informative, without being pushy at all ! Everyone was friendly and polite while I was purchasing a car. salesman was very helpful and informative, without being pushy at all ! Everyone was friendly and polite while I was purchasing a car. More
by Barbaraaldridge814
May 29, 2021
I had a pleasant experience at Westside. My salesman was very professional and helpful. He was very patient and explained all the options on the car. I am looking forward to coming in for service. very professional and helpful. He was very patient and explained all the options on the car. I am looking forward to coming in for service. More
by DBARTHLOW
Employees Worked With
May 29, 2021
Great vehicles. Didn’t care for one of the salesman who discussed money with me. He wasn’t helpful and basically let me walk away and didn’t make a deal for a $25 difference in sale price. Typical car sale discussed money with me. He wasn’t helpful and basically let me walk away and didn’t make a deal for a $25 difference in sale price. Typical car salesman. Bear in mind, I’m a repeat customer. Thankfully someone intervened and salvaged deal. Other salesman and financial person were nice and helpful. More
by dinochiro
May 28, 2021
Lauren and Gonzo are great! Gonzo gave me a Lexus Lauren and Gonzo are great! Gonzo gave me a Lexus experience and Lauren was able to assist me with pricing! Appreciate all your help and look forwar Lauren and Gonzo are great! Gonzo gave me a Lexus experience and Lauren was able to assist me with pricing! Appreciate all your help and look forward to sending you al my friends! More
by QAZAITM
