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Westside Lexus

Houston, TX

4.8
6,585 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,585 reviews

June 06, 2021

Our sales person Phillipe was very helpful and Also the financial manager ! Very friendly! They both stayed late for us to make sure we got what we wanted! More

by gondian314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Westside Lexus responded

We are thrilled to see your feedback! Thank you for taking the time to let others know what being a guest at Westside Lexus is like. We will be sure to let Phillipe and the team know they made your visit a positive one. Drive safe and have a great day!

June 06, 2021

Jeff Margolis was truly outstanding. Professional, knowlgeable, and personable. From start to finish, he made buying a car too enjoyable! We will certainly be back. More

by The Falks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jun 07, 2021 -

Westside Lexus responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Thank you for trusting Westside Lexus with your business and we look forward to assisting you again! Take care and have a great day!

June 05, 2021

Salesman was very helpful and very nice and very knowledgeable about car and the whole experience was very friendly I would definitely recommend my friends and family to go there... More

by PATRICK5MANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Westside Lexus responded

Patrick - Thank you so much for recommending Westside Lexus! We are delighted to hear that you're satisfied with our service and we truly appreciate you trusting us with your business. Safe driving!

June 04, 2021

Had the best experience ever at the location the sales rep Kim Jesse was a huge help in making my car buying experience great he explain all key details of everything I needed and was very knowledgeable o More

by TMJH3251970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Westside Lexus responded

We can't ask for a better review than this! It's wonderful to hear that Kim provided information service which earned your business and we appreciate you supporting him with a great review. Thank you from the entire Westside Lexus team!

June 04, 2021

Jeffery & Charlie Buyers are wonderful- this is the third car have I bought from them - service department is easy to deal with & efficient - the new building is amazing More

by MICHALYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Buyers, Andrew Tran
Jun 07, 2021 -

Westside Lexus responded

Michalyn, thank you for taking the time to leave us a review! Jeffrey and Charlie are both excellent members of our team at Westside Lexus, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

June 04, 2021

From walking into Westside through delivery of the vehicle, we received absolutely first class treatment. Louis Blackmon took the time to listen to exactly what my wife was looking for, no pressure wh More

by Russ Bradley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon, Travis Buck
Jun 04, 2021 -

Westside Lexus responded

Russ, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let Louis, Travis, and Jonathan know that you appreciate their help. We hope to see you again sometime!

June 04, 2021

Everything was great, from sales toFinance. I will be Everything was great, from sales to Finance. I will be recommending Jeff Jones and the dealership to my friends and family. This was probably the 6th More

by R.SURIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Westside Lexus responded

Thank you so much for your repeat business! We are delighted to hear that Jeff provided excellent service and truly appreciate you recommending him to your friends and family. All of us at Westside Lexus wish you safe driving and we look forward to our continued relationship!

June 03, 2021

I had a great experience. The salesman man was very helpful. He explained everything about the vehicle we got. The finance made my deal come through. Great dealership I will only be buying future vehic More

by AECROBLES08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Westside Lexus responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with us. Thank you for choosing Westside Lexus and we hope to enjoy the new ride. Take care!

June 03, 2021

Our sales person did a fantastic job of locating the exact car we wanted with our preferred finishes and in a timely manner- thanks again to Louis! More

by AnneW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
Jun 04, 2021 -

Westside Lexus responded

Anne - Thank you for trusting this purchase with Westside Lexus! We are overjoyed to hear that Louis helped you drive home in exactly the right vehicle for you. Congratulations and safe travels!

June 03, 2021

It was our third Lexus at Westside Lexus. It was pleasant experience as usual. Joey Broussard was very knowledgeable, polite and patient, very attentive to our needs and wishes. Many thanks to eve More

by MMURKES
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Westside Lexus responded

All of us at Westside Lexus are grateful for your continued support! Thank you for taking the time to leave your great review and letting others know what being a guest with us is like. We will certainly let Joey know his assistance was appreciated during your visit. Enjoy your new Lexus and we hope to see you again down the road. Take care!

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