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Westside Lexus
Houston, TX
6,582 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,582 reviews
June 10, 2021
Though disappointed 3 years ago when I leased my car, the experience buying it was 5 star. The main reason I stay at Westside Lexus IS the outstanding service provided by Andrew Nagler experience buying it was 5 star. The main reason I stay at Westside Lexus IS the outstanding service provided by Andrew Nagler More
by be_good2
Verified Customer
June 10, 2021
Fair deal, Shannon was easy to work with. Everything was ready to go so it was a quick turnaround not like other dealers where you spend hours on paperwork that could have been prepped beforehand. ready to go so it was a quick turnaround not like other dealers where you spend hours on paperwork that could have been prepped beforehand. More
by Dhaley731
Employees Worked With
June 09, 2021
Clean, kind, and accommodating. Everyone was very helpful and made me feel comfortable throughout the process. John was very knowledgeable of the vehicles and was able to show us all the features so we knew and made me feel comfortable throughout the process. John was very knowledgeable of the vehicles and was able to show us all the features so we knew exactly what we were buying. More
by dia.808_14
June 09, 2021
This was absolutely the best car purchasing experience I have ever had. Mark Solomon was very helpful and I was able to get the car I wanted at a fair price. have ever had. Mark Solomon was very helpful and I was able to get the car I wanted at a fair price. More
by kdg66
Employees Worked With
June 09, 2021
Lauren and MJ were very pleasant to work with. They were both very patient and personable. I knew what I wanted going in and the were very helpful. both very patient and personable. I knew what I wanted going in and the were very helpful. More
by KGD9481
June 08, 2021
We had a good experience in Westside Lexus. The facility is nice and clean. The staff is friendly and professional especially our sale rep Mr. Hai Do. We highly recommend Mr Hai for your Lexus experience. is nice and clean. The staff is friendly and professional especially our sale rep Mr. Hai Do. We highly recommend Mr Hai for your Lexus experience. More
by kennybui02
Employees Worked With
Hai Do
June 08, 2021
Edwar did very well at selling this vehicle. I do wish Finance was able to debate the offer a little better. I also recommend first responder discounts. Finance was able to debate the offer a little better. I also recommend first responder discounts. More
by madisonhat
Employees Worked With
June 08, 2021
Professionalism, friendliness and treat you like part of the family. Highly recommended to friends and family. Previous customer, came back for the same professional service and the same salesperson the family. Highly recommended to friends and family. Previous customer, came back for the same professional service and the same salesperson More
by Joseph
June 08, 2021
We came back to the same sales person because of our customer satisfaction . Alex deserves our loyalty and he can count on us for referrals customer satisfaction . Alex deserves our loyalty and he can count on us for referrals More
by ISABEL1
Employees Worked With
June 07, 2021
I have purchased Lexuses from Westside Lexus since 1990. I have used their Service Department for all scheduled maintenances. Jeffery Byers and Scott Bissonett have been my main contacts with Westside and I have used their Service Department for all scheduled maintenances. Jeffery Byers and Scott Bissonett have been my main contacts with Westside and have always treated me with courtesy and dealt fairly with me. I will continue using Westside for my automobile needs. More
by ltucker47
