Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
6,579 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,580 reviews
June 15, 2021
Absolutely a great experience. Kim Jesses was the best help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. O help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. One of the nicest and kindest group of people I have ever worked with. More
by Aiden Habashi
Verified Customer
June 15, 2021
The experience was quick and easy. No issues.Mark and The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside fo The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside for all your Lexus needs. More
by SUPAMAN223
June 15, 2021
The facility is first class. The staff members are aggressive, but friendly. The process of purchasing a new vehicle was quick. Overall, the experience was good. aggressive, but friendly. The process of purchasing a new vehicle was quick. Overall, the experience was good. More
by kkhuu
Employees Worked With
June 14, 2021
I had a very pleasant experience when I purchased my vehicle. The time spent at the dealership was less than any other car purchases. Thanks! vehicle. The time spent at the dealership was less than any other car purchases. Thanks! More
by KHARRIS2TEACH
June 14, 2021
Nice service from the financing rep and the sales ladyCatalina very courteous she meet all my expectations friendly knowledgeable about the card on stock overall very good service ladyCatalina very courteous she meet all my expectations friendly knowledgeable about the card on stock overall very good service More
by miamiabenitez
June 14, 2021
Excellent awesome customer service. Jeffrey Byers is the best person to buy a car from he gives quality customer service and makes his customers priority. best person to buy a car from he gives quality customer service and makes his customers priority. More
by linda.mitchell2014
June 14, 2021
Very cooperative and smooth delivery, setup and explained about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from this dealership. More
by Manojkumar Dakhore
June 13, 2021
Good service, attentive, oportune, on the dot. Building appropiate for the brand. Clean. Comfortable. Ok. This says it all. Yadda, yadda, yadda. Blah, blah, blah. Building appropiate for the brand. Clean. Comfortable. Ok. This says it all. Yadda, yadda, yadda. Blah, blah, blah. More
by rdlfgrld
June 12, 2021
Shannon was great making the situation better after uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car More
by aelwakhi
June 12, 2021
Catalina and the Financial rep (cant remember his name) were WONDERFUL .. they are extremely professionals , courteous , friendly and knowledgeable. I would definitely recommend this dealer to everyone!! T were WONDERFUL .. they are extremely professionals , courteous , friendly and knowledgeable. I would definitely recommend this dealer to everyone!! Thank you. More
by girasolazul25
Employees Worked With
