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Westside Lexus
Houston, TX
6,578 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,578 reviews
June 17, 2021
Personal, professional, courteous, knowledgeable, patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and prac patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and practical desires and financial needs. More
by Otis
Verified Customer
June 17, 2021
Nice... please add some snacks for your elite customer in the lounge area. At a premium dealership the 'customer overall experienced matters. YOU HAVE ROOM TO UPLIFT THERE the lounge area. At a premium dealership the 'customer overall experienced matters. YOU HAVE ROOM TO UPLIFT THERE More
by raj.karmakar@yahoo.com
June 17, 2021
Lexus cars are great products with safety, reliability, comfort & convenience but the Lexus staff in all departments make it even better. This is my third Lexus & I count on Shekkar Shroff to assist me in comfort & convenience but the Lexus staff in all departments make it even better. This is my third Lexus & I count on Shekkar Shroff to assist me in the sales process. More
by nbshelby
June 17, 2021
I hate going to dealerships, but Mike made this experience a good one. Didn’t feel Ripped off this time. There was also ff up from Mike. experience a good one. Didn’t feel Ripped off this time. There was also ff up from Mike. More
by MykC
Employees Worked With
June 17, 2021
John Loving was such a wonderful salesman. He worked so hard not for a sale but for the satisfaction of the customer. And, Hai was wonderful as well during the signing process. hard not for a sale but for the satisfaction of the customer. And, Hai was wonderful as well during the signing process. More
by JESSICADANIELS_318
June 16, 2021
Sterling and JT were amazing. Overall my experience was great! Westside Lexus needs to do more for 1st time buyers. Lifetime oil changes. Make us feel special. great! Westside Lexus needs to do more for 1st time buyers. Lifetime oil changes. Make us feel special. More
by Marsha Watson
Employees Worked With
June 16, 2021
From sale to finance, my new car purchase was seamless. I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would play number games. Westside is a class act. More
by utlonghorn65
June 15, 2021
Absolutely a great experience. Kim Jesses was the best help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. O help for me in buying my new car, he saved me so much time & $$. He helped me so much in comparing different models and cars and I love my new car. One of the nicest and kindest group of people I have ever worked with. More
by Aiden Habashi
June 15, 2021
Fantastic customer service all around. Salesman Jim was amazing and very helpful. Made me and my husband and sister feel welcome. Christian the finance person was so helpful and friendly. amazing and very helpful. Made me and my husband and sister feel welcome. Christian the finance person was so helpful and friendly. More
by wrobinson94
June 15, 2021
The experience was quick and easy. No issues.Mark and The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside fo The experience was quick and easy. No issues. Mark and Anil were great to deal with. They answered any questions I had. I would recommend Westside for all your Lexus needs. More
by SUPAMAN223
