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Westside Lexus

Houston, TX

4.8
6,562 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,562 reviews

July 23, 2021

Mark made the process effective, smooth, simple, and easy. I am very happy with my new vehicle. This is my first lease and I’m looking forward to putting these new wheels on the road. More

by Marcus D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Westside Lexus responded

Thank you for the review, Marcus, and congratulations on your new ride! We appreciate you trusting the Westside Lexus team to help you find it, and we hope it serves you for years to come. Safe travels!

July 23, 2021

The service after the sale is very friendly and accommodating. This is our second car lease from Westside and I highly recommend the sales team and the dealership More

by t.bayles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Haughney
Jul 25, 2021 -

Westside Lexus responded

We love to hear from our satisfied customers - thank you! We're grateful for your loyal business and support, and we hope you enjoy the newest vehicle. Drive safe! - your friends at Westside Lexus

July 23, 2021

Very pleasant to deal with. This is the third car I have bought from Westside. The sales department and the service department are very efficient. More

by tomwilson555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Westside Lexus responded

Tom - all of us here at Westside Lexus love to hear from our satisfied customers! Thank you for your loyal business and support - we hope the newest car provides many safe and happy miles. See you next time!

July 22, 2021

Buying here was pretty low stress/pressure which was nice. However, there wasn’t any negotiating price which made me feel like I probably left money on the table. All employees are very professional and More

by abenedict
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

JOEY is really Awsome he help me through my car process. Judy Very helpful and kind. Low apr love it will recommend for sure. The best More

by aliceoce30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Westside Lexus responded

Thank you for the review! Joey and Judy are both excellent members of our team at Westside Lexus, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 22, 2021

We had such an amazing experience here! David Wasoff, Nam, and Brian were amazing to work with. We were so impressed with their service! TY! More

by cndm350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 23, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that David, Nam, and Brian all took good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 20, 2021

Very knowledgable people and great customer service.They Very knowledgable people and great customer service. They helped me find the new car I wanted And did not push a different one just to get A sale More

by JRVAUTHRIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Westside Lexus responded

Thank you so much for leaving us 5 stars! There's nothing we love more than hearing you received great customer service! At Westside Lexus it's not about the sale for us, it's about getting you the vehicle you're seeking. We're happy to hear that we succeed there for you, and we thank you for your recommendation of the service department as well! Thank you for your business and we hope to assist you again down the road!

July 20, 2021

Great customer service! Steve took the time to listen to what our needs in a vehicle were and found us the perfect option. He earned our respect and trust and provided amazing service! Ben was also very he More

by Jeff Carrus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jul 20, 2021 -

Westside Lexus responded

Hi Jeff - Thank you for sharing your positive review of Steve, Ben, and the team! We are grateful for your business here at Westside Lexus. Safe travels in your new car!

July 20, 2021

Excellent employees, excellent service, excellent and clean facilities and the best cars on the road. Thank you Jeff, JT, and Sinh. Thanks for an outstanding experience. More

by Monkey7290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jul 20, 2021 -

Westside Lexus responded

We truly couldn't have asked for a better review! Thank you for your feedback and support - we're so glad you enjoyed working with our team. Safe travels, and we hope to see you back at Westside Lexus again soon!

July 20, 2021

Sterling was great and very attentive and quick with responses! Nam was very funny and to the point with his responses and suggestions. Overall had a great experience More

by Stephaniequiroga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 20, 2021 -

Westside Lexus responded

Stephanie - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sterling, Nam, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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