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Westside Lexus
Houston, TX
7,001 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,001 reviews
December 09, 2021
Pretty much the best of everything Lexus has to offer…beautiful facility and knowledgeable, helpful personnel in sales (Alex W) and service (Laura B). Would not take our business anywhere but Wests offer…beautiful facility and knowledgeable, helpful personnel in sales (Alex W) and service (Laura B). Would not take our business anywhere but Westside. More
by Scout
Verified Customer
December 08, 2021
Kim kept me informed every step of the way and the buying process was easy and hassle free. I will definitely return for my next car as well! process was easy and hassle free. I will definitely return for my next car as well! More
by dmcowen
December 08, 2021
Mary Margaret and team were just pleasant to work with. No pressure and very smooth purchase Will definitely return No pressure and very smooth purchase Will definitely return More
by amwon
Employees Worked With
December 08, 2021
Great people with Good service thank you sales and service @Westside Lexus. I will be back. service @Westside Lexus. I will be back. More
by javardunbar
December 08, 2021
This is my second car from Westside Lexus. Desmond Johnson made the whole process a breeze the first time around. My husband and I were glad to have his help again. We can’t say enough good things abo Johnson made the whole process a breeze the first time around. My husband and I were glad to have his help again. We can’t say enough good things about our experience. He took us through all the options until I found something I loved, was super knowledgeable, kind, and took great care of us. Top notch service! Thanks again, Desmond. More
by cherellesims
Employees Worked With
Desmond Johnson
December 08, 2021
Doug is the best salesman we have ever bought from. Very honest and professional salesman. honest and professional salesman. More
by AESHOMEREPAIR
Employees Worked With
December 08, 2021
It was an okay experience with the staff. I was offered any drinks while waiting on my sales person nor thru out the buying process any drinks while waiting on my sales person nor thru out the buying process More
by Angyb25
Employees Worked With
December 07, 2021
Courteous salesman remained with me through out the process of going thru inventory through passoff to financial office. However since I am still waiting for second key and floor mats I cannot give ver process of going thru inventory through passoff to financial office. However since I am still waiting for second key and floor mats I cannot give very high scores More
by credel
December 07, 2021
Great experience ever,. Friendly environment,.Thanks a Great experience ever,. Friendly environment,. Thanks a lot. Until I see you again. Coming soon. Great experience ever,. Friendly environment,. Thanks a lot. Until I see you again. Coming soon. More
by sardivamarisol
Employees Worked With
December 07, 2021
Great experience! Edwar did any amazing job for me. My fiancé and I both bought cars from here about 2 weeks apart. The only thing we didn’t like was that they offered $500 referral program they said we d fiancé and I both bought cars from here about 2 weeks apart. The only thing we didn’t like was that they offered $500 referral program they said we didn’t qualify for because we live in the same household. Not a good way to do business. I spent roughly $130,000 on two vehicles and they disqualified us for the $500 cause we live together? Overall a great place to buy a Lexus with great people working there. More
by ninersgold2000
