Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very helpful and knowledgeable sales team. No pressure approach; the products sell themselves. I’m a very happy customer and I would not hesitate buying another vehicle from Westside Lexus. approach; the products sell themselves. I’m a very happy customer and I would not hesitate buying another vehicle from Westside Lexus. More
Service department is the best. Make an appointment show up, talk briefly with rep. Wait or loaner car. Easy in and out. Sales process take way too long. Too much chit chat, should be able to complete up, talk briefly with rep. Wait or loaner car. Easy in and out. Sales process take way too long. Too much chit chat, should be able to complete all forms on line via portal ahead of time. Too many unknowns before you show up for paper work. Should mot take hours to by a car. Love the car itself. Love the service. More
Kim great personality explained all our question in detail using examples. Kim made us feel comfortably no pressures and he is very well informed on the product he sold us. Kim easy to talk to and I L detail using examples. Kim made us feel comfortably no pressures and he is very well informed on the product he sold us. Kim easy to talk to and I Love my Car. Thank you Kim. Also, JT a genius negotiator a gentlemen great mathematical guy. JT prepared himself with my credit history as a war disabled veteran went thru various disabilities as Cancer. Cardiol disease, and fibromylasia. JT reviewed my medical pass history and caught on fast. These two guys are awesome. Thank you great service love the dealership personnel. .. Maricela Fernandez... More
The car leasing experience was very professional from the sales person, Shekhar Shroff, to the finance person and person that showed me the features of the car. All were prompt and courteous and mindful of m sales person, Shekhar Shroff, to the finance person and person that showed me the features of the car. All were prompt and courteous and mindful of my time. More
Thanks Hai Do to help me found the nice car ! I will Thanks Hai Do to help me found the nice car ! I will recommend to my friend. My family always go there for the family car. Thanks Hai Do to help me found the nice car ! I will recommend to my friend. My family always go there for the family car. More
They r very organized and give great customer service! They return calls promptly and always get u in quickly! I especially like Mary Margaret McGowen in sales and Laura Brown in service. They return calls promptly and always get u in quickly! I especially like Mary Margaret McGowen in sales and Laura Brown in service. More
Happy with the salesman Shawn An for all his attention and professional service , good service, good building, good environment… like the garage specially Thank you… and professional service , good service, good building, good environment… like the garage specially Thank you… More
Our sales rep and the General Sales Manager were so helpful and professional in making sure we found the perfect car for our family and within our budget. There was no pressure sale and everyone made t helpful and professional in making sure we found the perfect car for our family and within our budget. There was no pressure sale and everyone made this buying experience the best ever. More
The dealership had many vehicles to chose from and that was a pleasant surprise. The staff I did meet was friendly and approachable. My Salesman, Shannon George was very patient with me and my questions. was a pleasant surprise. The staff I did meet was friendly and approachable. My Salesman, Shannon George was very patient with me and my questions. More