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Westside Lexus

Houston, TX

4.9
6,436 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,436 reviews

August 13, 2021

Very smooth and easy process. No xx, very professional but also very friendly. Great vibe. Thanks Mr. Jessee Best car experience I've had to date. More

by robin_crrll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Aug 16, 2021 -

Westside Lexus responded

We're thrilled to hear it, Robin! Thank you for trusting Westside Lexus with your business - we look forward to seeing you again down the road! Safe travels!

August 13, 2021

Friendly staff! Customer satisfaction and making sure the customer gets what’s best matters more than anything else! We left being satisfied with our purchase! More

by AK D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Aug 16, 2021 -

Westside Lexus responded

We love hearing from our satisfied guests! Thank you for doing business here at Westside Lexus - and come back again next time!

August 13, 2021

Louis did a great job of helping me get A new RX 350. This time s I he 4 th vehicle that Louis had sold me. He always does a good job More

by RTennille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
Aug 13, 2021 -

Westside Lexus responded

Your continued confidence in Westside Lexus and Louis means so much to us! We are pleased he was able to send you home in your new Lexus RX 350. Thank you for your support and we hope you enjoy the new ride!

August 13, 2021

Yes we will return to Steve in a few weeks for another new car. He was great and I would recommend him to others. Thank you More

by E_A_ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Westside Lexus responded

Thank you for giving Steve such a great shoutout! All of us at Westside Lexus look forward to helping you next time. Have a great day!

August 12, 2021

Great service Mrs. Judy at finance is the best experience I’ve ever had in the last 25 years. From Toyota, infinity, Cadillac and bmw. Westside Lexus hands down is the best place to do business. Everybody i More

by Alan W. Herrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Westside Lexus responded

Alan, we are overjoyed that your experience at Westside Lexus was the best you've had in 25 years! We value our guest's time that they spend with us a great deal, and do all we can to make every moment of your appointments worthwhile. Judy will be thrilled to hear of your compliments of her hard work as well. Thank you for your loyalty to our team and we're lucky to have you in the Lexus family!

Aug 12, 2021 -

Alan W. Herrera responded

I am very satisfied, I am sorry I didn't showed Quality of Work ratings on my review... needless to say, everything about Lexus its just top quality.

August 12, 2021

Friendly staff & Dallas was so kind & knowledgeable about the vehicles. Would highly recommend her to friends looking to purchase a new car! Thank you for your help! More

by tpw0168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Aug 12, 2021 -

Westside Lexus responded

We're glad you enjoyed working with our team! Thanks for dropping by to recommend us - we wish you many safe and happy miles till the next time we see you! - the Westside Lexus staff

August 12, 2021

We had such a pleasant experience. Our salesman Frank was exceptional from the moment we walked in the door. We were purchasing a used, first car for my son so it was a minimal sale relatively speaking but w More

by VAL7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mata
Aug 13, 2021 -

Westside Lexus responded

It was our pleasure finding a car that is right for your son! We will certainly let Frank know you appreciated all of the help. Thank you for trusting Westside Lexus and we wish him many safe and happy miles in his new ride. Take care!

August 12, 2021

I received excellent service from Shawn- he was patient, responsive and made process seamless.I am happy with my selection and enjoying my new car. More

by mmurray452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Westside Lexus responded

Hearing that your buying experience was responsive and seamless, lets us know that we're making all the right moves! We will certainly pass along your thanks to Shawn. Thank you for choosing Westside Lexus!

August 12, 2021

The best customer service surface everything is going easy when I buy the car Thank you for everything you are doing the good job is the good job Mr. David More

by saudkhudairi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Westside Lexus responded

Thank you for choosing Westside Lexus while you were in the market for a new vehicle. We are pleased David could send you home in a car that is right for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

August 11, 2021

Sales and service we’re tremendous. The finance process was a breeze. I can’t say enough good things about the people at this dealership. It’s the best car buying experience I’ve ever had. More

by nixond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Aug 11, 2021 -

Westside Lexus responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Westside Lexus and for taking the time to review our work. We wish you many safe and happy miles ahead!

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