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Westside Lexus
Houston, TX
6,436 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,436 reviews
August 15, 2021
Very good experience just like my first purchase here Iam doing my next purchase and had a even better experience will continue to do business there. Very satisfied Iam doing my next purchase and had a even better experience will continue to do business there. Very satisfied More
by Ray Ray
Verified Customer
Helpful August 15, 2021
David was informative and very personable He made our David was informative and very personable He made our experience enjoyable and we are excited to be a part of the Lexus family Thank you The Cast David was informative and very personable He made our experience enjoyable and we are excited to be a part of the Lexus family Thank you The Castillo Family More
by gloriacie
Employees Worked With
August 14, 2021
All the staff are nice, friendly and professional but JLo was great. I don't remember the finance guy name but he was great also. Thanks for the service was great. I don't remember the finance guy name but he was great also. Thanks for the service More
by SHAMICAS
Employees Worked With
August 14, 2021
I have worked with Mary Margaret for about twenty-five years and she is an outstanding representative for Westside. A a a a a a years and she is an outstanding representative for Westside. A a a a a a More
by KEN94
August 14, 2021
The main reason we rate this dealership highly is because we had a very good salesperson in Steve Davis. He also was the salesperson for our previous car 13 years ago. He treated us very well. we had a very good salesperson in Steve Davis. He also was the salesperson for our previous car 13 years ago. He treated us very well. More
by cg1960
August 14, 2021
Always professional and courteous interactions. Service department is helpful and straightforward with services needed and provided. Loaner vehicles are a huge plus. Waiting area is very nice. Entire proce department is helpful and straightforward with services needed and provided. Loaner vehicles are a huge plus. Waiting area is very nice. Entire process is hassle-free. More
by salasman
August 13, 2021
Desmond Johnson is awesome. He took time to explain everything to me and answered all my questions. Good customer service, very patient. He is the best. everything to me and answered all my questions. Good customer service, very patient. He is the best. More
by NONYECN
Employees Worked With
Desmond Johnson
August 13, 2021
David did a great job putting me in the perfect car for my family! I received top notch service from the Westside Lexus team. Thank You! my family! I received top notch service from the Westside Lexus team. Thank You! More
by jrorystewart
Employees Worked With
August 13, 2021
I had a great experience! The staff was very helpful, there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! More
by M_LUNSFORD
August 13, 2021
A good dealership with special sales person, and service person taking care of us with cheerful and efficent attitude We unfortunately need to use the Collison service and foundwork with, friendly and the person taking care of us with cheerful and efficent attitude We unfortunately need to use the Collison service and foundwork with, friendly and the easy to understanding More
by Bob0204
