Westside Lexus

I took in my 2005 RX for an engine light issue and expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did no expected to drop off my car and leave with a loaner car, as the scheduler said when I made my appointment. But the service advisor obviously did not want to work on my "old" car and told me that loaners are only given to people who service their car. I would have to wait 2 hours for the diagnostics to see what was causing the engine light and then agree to service it before I could leave with a loaner car. The only reason I was there was to have my car fixed. Turns out they are owned by the same family that owns Northside Lexus, and Northside told me that they do not work on older cars. So, Wilbur did not explicitly say that they would not service my car, but he was not making me feel welcome. NEVER AGAIN will I go to Westside Lexus dealership for anything. More

I am writing to share my positive experience with Nick Dallos, who recently assisted us in purchasing a vehicle. Nick is an exceptional dealer, distinguished by his politeness, professionalism, and attent Dallos, who recently assisted us in purchasing a vehicle. Nick is an exceptional dealer, distinguished by his politeness, professionalism, and attentiveness. Nick's genuine approach and dedication left a lasting impression and set him apart. From our first interaction, it was evident that he genuinely values and respects his customers. Nick's effective communication skills made the entire process smooth and enjoyable. His outstanding personality was a key factor in our decision to purchase the car. I highly recommend Nick for his exemplary service and customer care. More

Salesman was great and the entire process was handled very well. Car was ready and waiting and we were in and out quickly. very well. Car was ready and waiting and we were in and out quickly. More

Alex gave us all the information we needed to successfully complete our Lexus Purchase, very Kind and professional! Thanks a Lot Alex we are very happy with our car. successfully complete our Lexus Purchase, very Kind and professional! Thanks a Lot Alex we are very happy with our car. More

Service is always exceptional and Alex Owens was a delight to work with in finding a new car to replace my leased vehicle. He was very professional, friendly, enthusiastic and knowledgeable. I am gl delight to work with in finding a new car to replace my leased vehicle. He was very professional, friendly, enthusiastic and knowledgeable. I am glad that my previous sales person, Dominic Thornton, took the initiative to send me an email about my lease expiration coming due and setting me up with Alex to explore my options. Dominic did a good job taking me thru all the closing documents to complete the deal. More

Westside Lexus was amazing, the entire team were humble and experienced in what they do. I would highly recommend them to anyone for a vehicle purchase. All the people, the place, the inventory, everything and experienced in what they do. I would highly recommend them to anyone for a vehicle purchase. All the people, the place, the inventory, everything was incredable. First class all the way with no delay. More

The gentleman who sold me the car was Jeff Jones. He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In th He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In the past, I have found the car buying process to be tedious and stressful. That was not my experience here. It was refreshingly pleasant, even down to financing. Mr. Sharma was also professional, knowledgeable, and polite. I would highly recommend Westside Lexus. More

I am very satisfied dealing with Westside Lexus. Sales Consultant Shannon George was very helpful in finding me the car that I wanted and in handling the whole process of buying it. It was a pleasur Sales Consultant Shannon George was very helpful in finding me the car that I wanted and in handling the whole process of buying it. It was a pleasure dealing with Shannon George. More

Another wonderful experience purchasing a new car. You never disappoint. This is the fifth vehicle I have purchased from this dealership. This time from Shannon George as Steve Davis is now retired You never disappoint. This is the fifth vehicle I have purchased from this dealership. This time from Shannon George as Steve Davis is now retired. Same great service, professional and courteous. Anil in the finance department was most helpful and friendly. More

Very professional and informative. Was very impressed with Westside Lexus. Made purchasing a car enjoyable. Was very impressed with Westside Lexus. Made purchasing a car enjoyable. More