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Westside Lexus
Houston, TX
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,695 reviews
August 02, 2024
I bought Audi q3 2018 car from westside Lexus. I understand car sold as it is but couple of issues should be checked and fixed prior sell, Car Fuel door latch is defective and we had very hard tim I understand car sold as it is but couple of issues should be checked and fixed prior sell, Car Fuel door latch is defective and we had very hard time to open door when we went 1st time to Gas station for fuel, Also there was a Mylar at bottom of car which coming out since it was at bottom I did not able to see, when we drove car on highway notice some noise ,1st we thought it could be tier noise but after a week we found mylar was out and this could be safety issue since it was touch front tiers. More
by Arshad
Verified CustomerEmployees Worked With
August 01, 2024
Tyron and Kim were excellent to work with, very knowledgeable and reassuring. The entire transaction was smooth and easy! knowledgeable and reassuring. The entire transaction was smooth and easy! More
by ASCHULTZ08
August 01, 2024
Because I live in Dallas, Texas, initially, Lauren worked with my brother (on my behalf). My brother and I both agree she's the ultimate professional...and very responsive. I'm glad she was my sales person with my brother (on my behalf). My brother and I both agree she's the ultimate professional...and very responsive. I'm glad she was my sales person. More
by DNP3644
July 31, 2024
This dealership has great cars. Our sales representative, Jay, was so kind and patient. He answered all our questions, and we bought the car the same day! Our sales representative, Jay, was so kind and patient. He answered all our questions, and we bought the car the same day! More
by Ala'a
July 31, 2024
Great experience Jim Fikaris and Danny Garza. I live in Georgia and bought the car from Houston Texas without even physically being there. The whole transaction was smooth. Jim sent me detailed p I live in Georgia and bought the car from Houston Texas without even physically being there. The whole transaction was smooth. Jim sent me detailed pictures/videos and made sure that I am 100% satisfied and that the car has everything I need. Thanks. More
by Zaskhere
July 31, 2024
Great service, delivered quickly and on time. Very friendly and efficient staff. Excellent waiting area, very clean and customer friendly. Would definitely recommend Westside Lexus. Very friendly and efficient staff. Excellent waiting area, very clean and customer friendly. Would definitely recommend Westside Lexus. More
by Rick
Employees Worked With
July 31, 2024
Mostly a good experience. Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out! Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out! More
by scottwillborn
July 31, 2024
Neither Sales nor financial associate were forthright about product or incentives; particularly veterans / military incentive. Technical support has yet to resolve App / Interface issue. Seem not to be about product or incentives; particularly veterans / military incentive. Technical support has yet to resolve App / Interface issue. Seem not to be very familiar with product. More
by gudrun.ahlskog
July 30, 2024
One of the best experiences in car buying I’ve ever had. Thank you…. N Thank you…. N More
by cflrider
July 30, 2024
5 out 5 nice polite seller, he is talented because he sold very old car to us sold very old car to us More
by fatma gunonu
Employees Worked With
