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Westside Lexus

Houston, TX

4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

June 20, 2022

Our experience at Westside was exceptional in every way. Beautiful building, our salesperson, Louis Blackmon is the best. Alex and Judy were friendly, professional and worked to make our car purchase experi More

by jdcirelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
Jun 20, 2022 -

Westside Lexus responded

Louis, Alex, and Judy will be so happy to hear that they helped make your purchasing experience a great one! Thank you for taking the time to leave us this wonderful review of Westside Lexus. We are thrilled you love your new Lexus RX!

June 19, 2022

We had another pleasant experience at Westside Lexus. We worked with Mary Margaret before and came back to her for our new purchase. Westside Lexus Mary Margaret were great to work. They are very prof More

by mychelle.phan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 20, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mary Margaret and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 18, 2022

I was in Honda and Toyota car sales, new and used, for quite many years, mutual understanding can translate to everything! More

by DANYLI
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Westside Lexus responded

Thanks for your feedback! We're glad Westside Lexus provided quality communication that met your expectations. We hope to work with you again!

Jun 20, 2022 -

DANYLI responded

Got it.

June 18, 2022

Hai is very kind, knowledgeable sale man and get exceptionally service from Nam at financial More

by dbvp2000
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Hai Do
Jun 20, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Nam delivered such a successful experience. Drive safely, and we hope to see you back at Westside Lexus!

June 17, 2022

Dough was extremely helpful and took his time with us. Very pleasant buying experience. Would highly recommend this dealership to others. More

by docdomd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillip
Jun 17, 2022 -

Westside Lexus responded

We are delighted to hear that you enjoyed working with our Westside Lexus team to get into your new vehicle. Thank you so much for trusting us with your business!

June 17, 2022

This is my third Lexus, and Jeff Margolis is always very helpful, knowledgeable, and a Joy to work with! Judy Patureau was very efficient as our Finance Manager, and made the entire experience a special one More

by prockett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jun 17, 2022 -

Westside Lexus responded

Jeff and the team are always here to help you out! Thank you so much for supporting Westside Lexus and congrats on your new car!

June 17, 2022

Everyone at Westside Lexus was incredibly friendly and helpful throughout my leasing process. Shekhar Shroff spent months in communication with me beforehand, answering all of my questions and making sure More

by marymargaret.rotan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Westside Lexus responded

We are thrilled to hear that Shekhar helped you drive home from Westside Lexus in exactly the right vehicle for you. Congratulations! Our team is grateful for your business and so glad to see this fantastic feedback. Thank you very much!

June 15, 2022

Great customer services. very helpful friendy staff. Working with Edwar was an absolute pleasure! Edwar is extremely patient, and mostly importantly, a professional who know More

by mixhoney33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Edwar delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

June 15, 2022

My wife and I Got excellent service from Mark Solomon. Smooth transaction and great experience More

by ZHUOLINH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Westside Lexus responded

We are thrilled that Mark and the team could deliver an outstanding experience for you! Thank you for choosing Westside Lexus and for stopping by to leave a review. Safe travels to you and your wife!

June 14, 2022

I received excellent customer service and was very pleased with the low pressure sales methods. More

by Esteban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Huynh
Jun 14, 2022 -

Westside Lexus responded

Thank you for the great review, Esteban! We are thrilled to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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