Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,015 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,015 reviews
Verified Customer
June 22, 2022
Very nice and professional staff. Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is m Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is much closer to us. More
by thaobuin
June 21, 2022
Enjoy working with all service and sales personnel. Special kudo’s to Laura Brown and Steve Davis. Special kudo’s to Laura Brown and Steve Davis. More
by dave365
Employees Worked With
Other Employees :
Steve Davis
June 21, 2022
Excellent treat from the beginning to the end. Leasing a car was a smooth and quick process. Leasing a car was a smooth and quick process. More
by Mike
June 21, 2022
John Parrish always provides outstanding service. He is friendly and knowledgeable and very easy to work with. He is friendly and knowledgeable and very easy to work with. More
by MARESEDO
June 21, 2022
Very professional and super nice. I didn’t have to lift a finger! They were so honest and made me feel very comfortable purchasing 2 vehicles in one day. I didn’t have to lift a finger! They were so honest and made me feel very comfortable purchasing 2 vehicles in one day. More
by bmartin
June 21, 2022
Dallas Chamberlain is amazing. I initially came in to purchase in Sept.2021; Dallas showed me what was available and shared how the process worked. She did not pressure me at all. I initially came in to purchase in Sept.2021; Dallas showed me what was available and shared how the process worked. She did not pressure me at all. I decided not purchase at that time but when I was ready in April 2022; I sent her an email and she made the process a breeze. She and Hai had made the process seamless. I am a happy customer. More
by vnbuchanan
Employees Worked With
Hai Do, Dallas Chamberlain
June 21, 2022
Dealership was nice. We enjoyed our salesman. Fortunately he was the only one that seemed to want to help us. I think we got the best We enjoyed our salesman. Fortunately he was the only one that seemed to want to help us. I think we got the best More
by stacylevi1
Employees Worked With
June 21, 2022
Always the best service at WestsidelexusEverything was done just like I asked the loaner car and then when I got my car it was all cleaned up like brand new which it is done just like I asked the loaner car and then when I got my car it was all cleaned up like brand new which it is More
by babsoldkaty
Employees Worked With
June 20, 2022
Our experience at Westside was exceptional in every way. Beautiful building, our salesperson, Louis Blackmon is the best. Alex and Judy were friendly, professional and worked to make our car purchase experi Beautiful building, our salesperson, Louis Blackmon is the best. Alex and Judy were friendly, professional and worked to make our car purchase experience great. We love our new Lexus RX! More
by jdcirelli
