Back

Westside Lexus

Houston, TX

4.8
7,015 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,015 reviews

July 01, 2022

Fantastic service! Alex was amazing walked me through everything on the car. Finance team was friendly, engaging and walked me through several options. Extremely satisf More

by TGGilliland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Westside Lexus responded

Your review is music to our ears! We're glad Alex and the rest of the team welcomed you back with attentive assistance to ensure you were informed of the car's details and finance choices. Westside Lexus is honored to help you with another Lexus purchase. Enjoy your new ride!

July 01, 2022

Honest, professional, and helpful sales team (Nellie). The finance department (Nam) had everything ready and made closing a nice and easy experience. All of my family have purchased their Lexus vehicles More

by Carl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 05, 2022 -

Westside Lexus responded

Hi Carl - Seeing words like honest and professional makes our day! Thank you for sharing your thoughtful review for Nellie, Nam, and the Westside Lexus team. We are so lucky to have you as a customer and hope you have fun in your new ride. Congratulations!

June 30, 2022

Greeted us immediately. Very welcoming relaxed atmosphere. Professional, friendly, diligent. They were not pushy. Never felt rushed. Friendly, family oriented. More

by Williamjr7911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jun 30, 2022 -

Westside Lexus responded

Professional, friendly, diligent, and pressure-free? We love to hear it! Thank you for the amazing review and for trusting Westside Lexus with your business, William! Safe travels!

June 30, 2022

I have never had a bad experience with this dealership. I have owned a Lexus for over 20 years. Excellent from sales to service! Absolutely the best! They always make you feel special. More

by auntteresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Westside Lexus responded

Your review is everything we hope to see! We're thrilled our team has delivered outstanding service that has made you feel valued as a Westside Lexus customer. We're so grateful to serve loyal customers like you!

June 28, 2022

I like the Lexus Certification on my used vehicle. The salesman was very professional and through. More

by Clare.walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Westside Lexus responded

We are happy to read your positive review, Clare! Thank you for choosing Westside Lexus and for stopping by to share your experience with our team. Safe travels in your new-to-you vehicle!

June 28, 2022

Jim Fikaris went above and beyond to help me, even coming in on his day off so that I could test drive the car that I ultimately bought. The purchasing process was a breeze, Westside Lexus does everything More

by MAILORDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Westside Lexus responded

Thank you so much for this excellent rating and review! We're thrilled you enjoyed working with Jim and our team here at Westside Lexus. We appreciate hearing about your experience and how you felt the process was timely and seamless. We wish you safe driving in your new car!

June 27, 2022

Great staff, Tim G was fantastic always kept me up to date, really straight forward and knew his stuff. Finance was great too, no sugar coating. More

by NISHP84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Westside Lexus responded

Thank you for this wonderful rating and review! We're delighted that you enjoyed working with Tim and our team here at Westside Lexus. We will be sure to pass your kind words along!

June 26, 2022

Excellent customer service, David Wasaff was very professional, friendly and helped me a lot with my purchase. More

by Alya D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review, Alya! We are so glad to hear that you had a successful purchase experience working with David. Drive safely, and we hope to see you back at Westside Lexus!

June 26, 2022

Great guy ! Great process! Hai Do is the man! Thumb up for Nam in financing also ! More

by BAOPVO2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Hai Do
Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Hai and Nam delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

June 25, 2022

Mike Nelson and all of the staff are so helpful and professional. Wonderful experience and grateful for such a lovely dealership so close to home. More

by KHDILLARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Mike delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

...
201
...