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Westside Lexus
Houston, TX
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,016 reviews
July 03, 2022
No issues with Lauren or John. Was very upset & disappointed on trade in value. I had done my research. I had offers from AutoNation & carMax which were substantial higher than my Was very upset & disappointed on trade in value. I had done my research. I had offers from AutoNation & carMax which were substantial higher than my offer from Lexus. Really put a damper on my excitement of buying a new car. More
by wassons
Verified Customer
July 03, 2022
Our Salesperson Catalina and Finance Person Sam were a delight to work with. Everything was very easy and they were very friendly and engaging to work with. delight to work with. Everything was very easy and they were very friendly and engaging to work with. More
by Maharris672
July 02, 2022
Being an out-of-state buyer I have primarily dealt only with Jeffery Byers via phone and email. He has earned my confidence and trust. He represents your company well. with Jeffery Byers via phone and email. He has earned my confidence and trust. He represents your company well. More
by 4sian
Employees Worked With
July 02, 2022
Good experience . Excellent service and the best in town and they make the difference in the way they try the people Excellent service and the best in town and they make the difference in the way they try the people More
by gmitchener
Employees Worked With
July 02, 2022
Always had a beautiful experience at Lexus west. Joh Loving has been vey professional and knowledgeable. Joh Loving has been vey professional and knowledgeable. More
by zaidimd
Employees Worked With
July 02, 2022
Efficient, professional sales force and finance departments! I appreciate Westside Lexus. I'll return anytime! Thank you. departments! I appreciate Westside Lexus. I'll return anytime! Thank you. More
by pksjones
July 02, 2022
Excellent service through every step of the sales process but special kudos to my sales consultant Mary Margaret McGowan but special kudos to my sales consultant Mary Margaret McGowan More
by cminnetta
July 02, 2022
Picked up my license plate excellent customer service. Drove up through service quick and convenient. Drove up through service quick and convenient. More
by bguillen23
Employees Worked With
Other Employees :
Not sure installed license plate on my new vehicle
July 01, 2022
Beautiful facilities with great sales personnel. Pleasant doing business with Hai, great salesperson with exceptional professionalism. Definitely come back again Pleasant doing business with Hai, great salesperson with exceptional professionalism. Definitely come back again More
by trung.duong
Employees Worked With
Hai Do
