Back

Westside Lexus

Houston, TX

4.9
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 6,848 reviews

January 29, 2025

Great service very well organized and knows the vehicles they are selling . Best Lexus dealer in Houston More

by jaimeg1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided great service and organization. We appreciate your support and look forward to serving you again in Houston!

January 28, 2025

This dealership is luxurious like their vehicles. Clean, spacious, and easy accessible to and from different departments within the dealership. More

by NICOLEBABYNURSE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Westside Lexus responded

Nicole, we're delighted to hear you enjoyed the luxurious atmosphere at Westside Lexus. Thanks for sharing your experience with us!

January 28, 2025

Been leasing from Westside since 2013. Always a good experience. Mike Nelson has taken great care of us each and every time for purchase. Laura Brown has handled all of our service visits More

by kwolfford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Westside Lexus responded

Thank you for your continued loyalty to Westside Lexus since 2013! We're delighted to hear that Mike and Laura have consistently provided excellent service. We look forward to serving you again in the future!

January 27, 2025

Jaxson was very professional and did not use high pressure sales tactics. We appreciated his demeanor and knowledge and he made the whole process flow very smoothly. We would purchase another vehicle More

by gandersonfour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaxson Borowski
Jan 28, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Jaxson provided a smooth and enjoyable sales process at Westside Lexus. We appreciate your willingness to travel the distance, and we look forward to assisting you again in the future!

January 27, 2025

I had a great experience at Westside Lexus. Jeffery and Marlene were super knowledgeable, helpful, and helped me find just the car I was looking for. More

by Zach Creamer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Das Chagas
Jan 27, 2025 -

Westside Lexus responded

Zach, we're delighted to hear that Jeffery and Marlene made your experience at Westside Lexus a great one! Enjoy your new car, and thank you for choosing us!

January 26, 2025

Mark was exceptionally easy to work with and very knowledgeable about the cars he is selling. This is the second vehicle we have purchased with him, and he has always made the process simple and pai More

by Ward Parnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Westside Lexus responded

Ward, it's fantastic to hear that Mark made your experience at Westside Lexus smooth and enjoyable once again. We appreciate your continued trust in us for your vehicle needs!

January 25, 2025

Merrell helped me due to Mary Margaret going on vacation. He was very courteous and willing to answer all my questions. Very pleasant man to deal with. Lexus has always provided great service and it nev More

by MARGARITAROY12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Westside Lexus responded

We're delighted to hear that Merrell provided excellent service during your visit at Westside Lexus. Our team is always here to ensure you have a pleasant experience, and we're glad we could uphold the high standards you've come to expect from us!

January 25, 2025

Our experience was very good. Mr Jessee is wonderful. Had he not checked on us while we were looking a GX Lexus when he did we were about to leave. I was in need of a vehicle and More

by phughes08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Westside Lexus responded

We're delighted to hear that Kim made your experience at Westside Lexus a memorable one! It's great knowing his attentiveness helped you find the perfect vehicle. Thank you for choosing us, and enjoy your new GX Lexus!

January 25, 2025

Shekhar was great - this is my 2nd car purchased with his help. The entire process from the very beginning to purchase of my care was very smooth. Fantastic customer service! More

by juliehoa
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Westside Lexus responded

Julie, we're delighted to hear that Shekhar provided fantastic service for your second purchase with us at Westside Lexus. Thank you for sharing your experience and trusting our team once again!

January 24, 2025

Westside Lexus exceeded my expectations! MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Hig More

by Syedmzaidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ
Jan 24, 2025 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that MJ and Doug made your experience at Westside Lexus exceptional. We appreciate your recommendation and look forward to serving you again in the future!