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Westside Lexus
Houston, TX
6,984 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,983 reviews
April 10, 2025
I received great service from Shannon the salesman and the dealership. The dealership worked with me and my own lender. I asked for an inch and they gave me more. I appreciate the assistance. I appreciate the dealership. The dealership worked with me and my own lender. I asked for an inch and they gave me more. I appreciate the assistance. I appreciate the fact they didn’t offer any extra fees. When I or someone I know are looking for a vehicle I will suggest Westside Lexus. The only thing I hated was the drive, almost 2 hours one way. More
by Greg H
Verified CustomerEmployees Worked With
April 09, 2025
Greatly disappointed in the warranty response to work done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! More
by jim7x57@gmail.com
Employees Worked With
April 09, 2025
We have a very good experience at Westside Lexus. Brooke is super patient and knowledgeable. She make sure that we didn’t missed anything about the car that we are buying. The sale processing is easy Brooke is super patient and knowledgeable. She make sure that we didn’t missed anything about the car that we are buying. The sale processing is easy and fast. We will be back again for sure. More
by loelou25
Employees Worked With
April 09, 2025
Even though it was a busy day, Merrell took the time to schedule the test drive, and show me the options they had available from vehicles that arrived the day before. Excellent job schedule the test drive, and show me the options they had available from vehicles that arrived the day before. Excellent job More
by Ricardo Portillo
April 08, 2025
Courteous sales and quick process without the sales tactics. I would definitely recommend buying form there. tactics. I would definitely recommend buying form there. More
by jimthoma
April 08, 2025
We had a great experience at Westside Lexus, special thanks to Brooke!!! We loved how Brooke was patient, kind, and knowledgeable! thanks to Brooke!!! We loved how Brooke was patient, kind, and knowledgeable! More
by Hibbardheather
April 08, 2025
Sydney McPeters was great! She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. More
by rickn68
April 08, 2025
Good car buying experience. Ask for Sydney - she will take care of you in a straight-forward way. Ask for Sydney - she will take care of you in a straight-forward way. More
by maf96
