
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,108 reviews
Alex Ponce was FANTASTIC! ! We came to buy a trade in and asked many questions to Alex. He gave us useful information about choices… and we decided to buy a new Lexus TX . ! We came to buy a trade in and asked many questions to Alex. He gave us useful information about choices… and we decided to buy a new Lexus TX . Alex went out of his way, out of his schedule to help us!! We give Alex ⭐️⭐️⭐️⭐️⭐️ Dr Abel Paredes and my wife Donna More
I bought my first Lexus from Westside Lexus in 2009. I was very impressed with the professionalism and the attentiveness to customer service. I loved my 2009 ES 350, but felt it was time for a new one. I was very impressed with the professionalism and the attentiveness to customer service. I loved my 2009 ES 350, but felt it was time for a new one. Rick Tatum assisted me every step of the way, he was knowledgeable and extremely patient with me and made the process stress free! More
Jeffrey provided great service and an excellent deal that I could not refuse. Melanie, his assistant, and JT from Finance were fantastic. I could not refuse. Melanie, his assistant, and JT from Finance were fantastic. More
Incredibly professional treatment at sales and financing steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many tho steps. Kept in contact on order placed for new car GX, and tried their best to fulfill. Offer for trade-in was WAY low; sold elsewhere for many thousands more. More
Tim Easterling was amazing. However, after I had already signed loan documents with my personal lender (I came in pre-approved and ready to go) and my lender had already sent dr However, after I had already signed loan documents with my personal lender (I came in pre-approved and ready to go) and my lender had already sent drafting over, the Financing Department tried to get me to either use Lexus Financing for the purchase or switch to a lease. I said no a few times but he kept pushing until my husband walked up and was finally able to get him to stop trying to get me to change my mind on the financing. I didn’t appreciate that at all. More
Thank you! I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and profes I would like to commend Doug Phillips, Internet sales manager, and Sam in the dealership finance department. Doug was extremely attentive, and professional. Same for Sam in finance. Both men are an asset to your dealership.. I would definitely contact them @Westside Lexus for another purchase in a few years. More
Joey was great to work with, he kept us in the loop and even after the sale continued to reach out. even after the sale continued to reach out. More
They did not have my spare key for my tires and the salesperson did not resolve the issue. salesperson did not resolve the issue. More
This was by far the best car buying experience I've ever had. From the moment I walked in, the team at Westside Lexus made me feel welcome and taken care of. A special shoutout to my salesman, Joey Brouss had. From the moment I walked in, the team at Westside Lexus made me feel welcome and taken care of. A special shoutout to my salesman, Joey Broussard, who was incredibly patient, knowledgeable, and never made me feel rushed. He took the time to walk me through my options and helped me decide on the perfect fit for my needs. I also want to acknowledge Ronnie Samuel, who walked me through all the features of my new car and made sure everything was set up perfectly. He even helped me get my phone paired and answered all my questions with patience and professionalism. The entire process was smooth and efficient- financing was a breeze and I was out the door in under two hours with a big smile on my face. I truly appreciate the professionalism and outstanding customer service. I highly recommend Westside Lexus and will definitely be returning for future purchases! More
Nellie Gonzales was extremely helpful. In fact, she sent me two videos that were incredibly detailed on how to use all of the complicated electronics in my new Lexus. Without that, it woul In fact, she sent me two videos that were incredibly detailed on how to use all of the complicated electronics in my new Lexus. Without that, it would have taken me forever to learn everything. I really appreciate her going above and beyond! More