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Westside Lexus

Houston, TX

4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

July 15, 2022

Dallas was such a wealth of knowledge and very helpful during our car buying experience. She was always very quick to answer our questions and help guide us in selecting the best car for our needs. I hone More

by Claire Mead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jul 18, 2022 -

Westside Lexus responded

Hi Claire - Congratulations on your new car! We are delighted to hear that Dallas and the team took great care of you and earned your five-star review. Thank you from all of us at Westside Lexus!

July 15, 2022

Great Customer Service and great experience! Process was so smooth and they had the acct car I wanted. Very satisfied! More

by caverkatrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Westside Lexus responded

Nothing makes us happier than a satisfied customer! Thank you for choosing Westside Lexus. Come back anytime.

July 14, 2022

We are always treated respectfully. Everyone we have dealt with has been very professional and considerate. More

by sjchaffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Jul 14, 2022 -

Westside Lexus responded

Thank you for the review. We're glad that the team was professional and respectful. See you again next time here at Westside Lexus!

July 14, 2022

Excellent service provided during our recent LX600 purchase. Sales consultant was excellent and very responsive throughout the process More

by Dlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Jul 15, 2022 -

Westside Lexus responded

Thanks for your praise! We're pleased our team delivered communicative assistance that helped you get your Lexus LX 600. From all of us at Westside Lexus, enjoy your new ride!

July 14, 2022

Amazing customer service very attentive and they all actually care about you As a customer. More

by estephanie_andrade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Rizvi
Jul 14, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you are confident in the Westside Lexus team to deliver a five-star experience. We appreciate your support and hope to see you back again down the road!

July 14, 2022

Enjoy the visit this is my second time there an and thank you to Alex the salesmand I will go back More

by garyfGwarren0826g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex was the salesman
Jul 14, 2022 -

Westside Lexus responded

Gary, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Alex and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 14, 2022

Westside Lexus has always treated me right; from sales to financing to service — top notch. More

by Jeffpc.123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Westside Lexus responded

Thank you for the review. We are glad that the team took excellent care of you! We appreciate your business.

July 13, 2022

Dallas Chamberlain was a great sales consultant! She helped us find exactly what we needed within one hour. Financial Officer Anil Sharma was a very helpful and knowledgeable person and answered any More

by mercygeorge05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jul 14, 2022 -

Westside Lexus responded

Thank you for the great review! We strive to deliver a seamless and straightforward purchase experience, and it means a lot to hear that this was reflected in your time working with Dallas and Anil. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

July 12, 2022

Very responsive, friendly and efficient for our online purchase. Excellent communication and answered all our questions thoroughly. Highly recommend if you're looking nline for a Lexus. More

by hoosierdady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 11, 2022

Sale man good dealer good can’t really complain over all is good be back for another car later More

by songhkham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Westside Lexus responded

Thanks for your review! We're delighted our team welcomed you with quality assistance that shaped a positive experience. We look forward to working with you again at Westside Lexus!

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