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Westside Lexus
Houston, TX
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,693 reviews
September 02, 2024
Top shelf customer focus in all aspects of the Auto purchase chain. Communications at every step kept us with the knowledge to make the correct decision. purchase chain. Communications at every step kept us with the knowledge to make the correct decision. More
by mlb5055pmb
Verified Customer
September 01, 2024
Jim Firkaris was amazing. He made me and my family feel like we were so appreciated as a customer A few phone calls /texts , 1 visit's to the dealership (Westside) and He made me and my family feel like we were so appreciated as a customer A few phone calls /texts , 1 visit's to the dealership (Westside) and about two hours later I went home with my new 2024 LEXUS ES. We let Jim know we would be returning to see him for the next purchase for my granddaughter in the near future. Thank you Westside Lexus. More
by vegas-1
Employees Worked With
August 31, 2024
I came to WestSide Lexus not knowing what to expect. . Nick made my experience not only smooth but made me feel like family. His attention and kindness is admirable. He loves his job and respects his cu . Nick made my experience not only smooth but made me feel like family. His attention and kindness is admirable. He loves his job and respects his customers. He doesn’t push, very calm and attentive. Nick went above and beyond his call of duty. Thanks Nick, you’re awesome! More
by Paulinekuriah12
Employees Worked With
August 30, 2024
Daniel was efficient and helpful. I have been going to Westside Lexus since 2000 and have never received anything but outstanding service. Don’t even think about going anywhere else w I have been going to Westside Lexus since 2000 and have never received anything but outstanding service. Don’t even think about going anywhere else when I need service or want to purchase a new car. More
by Cindy
Employees Worked With
August 30, 2024
Salesman was great, and knowledgeable. As a dealership good as well but seemingly not the most efficient and friendly. As a dealership good as well but seemingly not the most efficient and friendly. More
by russell.macaw
Employees Worked With
August 29, 2024
Excellent They are all nice people thank you very much for your help. We are very grateful for your help. We are very grateful More
by moreno314
Employees Worked With
August 29, 2024
What an outstanding dealership. Joey was very personable and knowledgeable. I especially appreciated there was no high pressure. He kept us informed on the progress of our order. Joey was very personable and knowledgeable. I especially appreciated there was no high pressure. He kept us informed on the progress of our order. Their business model is well organized, and customer centered. The actual building is beautiful and clean on the inside. Classy! Will recommend to family and friends. More
by jacraven76
Employees Worked With
August 27, 2024
Lexus does a tremendous job! Loved the service but didn't particularly like the 1 year wait on my new GX 550. Worth the wait though. Loved the service but didn't particularly like the 1 year wait on my new GX 550. Worth the wait though. More
by kevin@glassgateconsulting.com
August 27, 2024
Great place to do business and John loving, Homer and finance manager was great. I will buy more Lexus from them in the future. finance manager was great. I will buy more Lexus from them in the future. More
by JOHNCHUN1979
August 25, 2024
Excellent, fast service, transparency, knowledge, costumer focus,good customer service, the cars shown are the ones that have costumer focus,good customer service, the cars shown are the ones that have More
by rpb1711
