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Westside Lexus

Houston, TX

4.9
6,850 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,850 reviews

November 20, 2024

Dealership is outstanding and my sales representative was very thorough and easy to deal with. More

by deshipley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Westside Lexus responded

Deshipley, thank you for sharing your support of Westside Lexus! We are thrilled that our team ensured a smooth buying process. Congrats on your new ride!

November 20, 2024

One of the easiest hassle-free experiences I’ve had at a dealership since Saturn had their no haggle sticker prices. More

by jmscott51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was hassle-free and enjoyable! Thank you for sharing this positive feedback with us.

November 20, 2024

Jeffery and Marlene are wonderful and very attentive. They helped us found the car we were looking for and help with the trade in. Whole process was seamless. We are happy and impress with both Jeffery ( More

by yzeny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Das Chagas
Nov 21, 2024 -

Westside Lexus responded

Yzeny, we're delighted to hear that Jeffery and Marlene made your experience seamless at Westside Lexus. Thank you for the kind words about our team! Enjoy your new car!

November 18, 2024

Alex made the whole process so easy. Was very professional and had very good communication More

by marisol.perdomo1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Westside Lexus responded

Marisol, we are pleased to know that Alex delivered a five-star experience. Thanks for stopping in at Westside Lexus!

November 18, 2024

Sales person and the finance were really honest closing the sales and told us the right things to do. More

by Elvira Bolanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Westside Lexus responded

Elvira, it's wonderful to hear that our team at Westside Lexus provided you with honest and helpful service. Thank you for sharing your experience!

November 18, 2024

Customer service was spot on from the moment I walked through the door to moment I left. More

by judibhaskins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We love to see great reviews. Thank you from all of us at Westside Lexus!

November 17, 2024

Was referred to Westside Lexus by a couple of neighbors. John Loving was responsive, knowledgeable, helpful and patient. Sterling Sine was very professional and pleasant to work with. All in all, I was very More

by vfama
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thank you for choosing Westside Lexus and sharing your experience! We're delighted to hear that John Loving and Sterling Sine provided such excellent service. We appreciate the recommendation from your neighbors, and we're here if you need anything in the future!

November 17, 2024

Joey was fantastic. The process was seamless and we will recommend to friends and family. More

by toddwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thanks for trusting Joey and the Westside Lexus team with your business, Todd! Enjoy the ride!

November 16, 2024

Customer service was outstanding! My experience at the dealership was top tier. Fernando, Kim and Dominick went over and above during my visit. I would recommend for anyone shopping f More

by lewis_jamal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that Fernando, Kim, and Dominick provided outstanding service during your visit at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

November 16, 2024

Super easy transaction buying our leased RX350. Tim helped us on his day off and Judy in finance is top shelf! More

by GREG.HUGHES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Westside Lexus responded

We're delighted to hear that Tim and Judy made your experience at Westside Lexus a smooth one! Thank you for choosing us, and enjoy your RX350!

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