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Westside Lexus
Houston, TX
6,850 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,850 reviews
November 24, 2024
Danny, JT and Phillipe were very professional and I enjoyed dealing with them. i have shopped for a year and looked at 3 local major dealerships. very satisfied. enjoyed dealing with them. i have shopped for a year and looked at 3 local major dealerships. very satisfied. More
by aschreck
Verified Customer
November 24, 2024
Very impressed with the professionalism of Daniel Kang. His advice has been spot on and everything has gone as smoothly as it did with my previous advisor of nine years. His advice has been spot on and everything has gone as smoothly as it did with my previous advisor of nine years. More
by lteesimp
Employees Worked With
November 23, 2024
Incredible facilities. Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes Knowledgeable staff. Need snacks in the waiting area. Impressive finance paperless options. looking forward to seeing how my first service visit goes. More
by Andrew Avery
November 23, 2024
Excellent car-buying experience. Shawn located a GX that met both my price range and color preferences. Shawn located a GX that met both my price range and color preferences. More
by m_wisenbaker
November 22, 2024
What a pleasure to deal with Westside Lexus. I have been a proud Lexus owner since 1990 after purchasing one of the first LS 400's in the Houston area. I am also happy to see this tradition cont I have been a proud Lexus owner since 1990 after purchasing one of the first LS 400's in the Houston area. I am also happy to see this tradition continue with outstanding staff members as Daniel Kang. More
by petreeme
Employees Worked With
November 21, 2024
Catalina was great to work with and really went above and beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! beyond to secure the car I wanted! Excellent communication, great customer service and very nice and professional! I highly recommend her! More
by Debcamacho
November 21, 2024
David understood what I wanted in a car but it wasn’t available on Saturday, but Monday he called and said my perfect car had just come in! It was amazing for him to keep my parameters in mind and actual available on Saturday, but Monday he called and said my perfect car had just come in! It was amazing for him to keep my parameters in mind and actually find the right car for me! More
by vickiehtucker
Employees Worked With
November 21, 2024
John Parish was Outstanding. Gracious & Professional. He listened to us and showed us the cars we wao Gracious & Professional. He listened to us and showed us the cars we wao More
by CLARKJO0
November 20, 2024
The dealership has a bright and shiny and clean showroom with great pre owned cars on the lot with great pre owned cars on the lot More
by vickiehtucker
Employees Worked With
November 20, 2024
Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was better than I have ever received. He helped get me the vehicle I have been wanting quickly and easy! Mark sent timely updates as I anxiously awaited my new vehicle - including when it was finished being built, shipped, arrived and worked with my crazy travel work schedule to find a time that was convenient for me. He was warm, inviting and great to work with. More
by Laurie20
