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Westside Lexus

Houston, TX

4.8
6,693 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,693 reviews

September 13, 2024

Professional, friendly and quick to get me a vehicle that I would love. Highly recommend! More

by DianaLu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Westside Lexus responded

Thank you, Diana, for leaving Westside Lexus a five-star review! We are glad that our team was professional and timely.

September 11, 2024

Beautiful place, friendly people. Alex Winnicki was professional , and very helpful. I felt secure in my decision, can’t wait to drive my newcar. More

by Rahel54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Westside Lexus responded

We're delighted to hear that Alex and the team at Westside Lexus made your experience a positive one. Enjoy driving your new car!

September 11, 2024

We love Jeffery. He’s been there for us for the 30+years we’ve done business with Westside and it’s such a comfort to have someone you trust when you’re going throug More

by dberg79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Mckinney
Sep 11, 2024 -

Westside Lexus responded

We're so glad to hear that Jeffery has been a trusted partner for you over the years at Westside Lexus. Thanks for your continued support!

September 11, 2024

We highly recommend Steve Machann, he knows what is what when it comes to Lexus. He's a straightforward Sales Manager, one we will return to when we need another Lexus. We love his honesty. More

by gs_kachno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Westside Lexus responded

Thank you for recommending Steve and sharing your positive experience with us at Westside Lexus! We're glad to hear his honesty and expertise made a great impression. Enjoy your new Lexus, and we look forward to seeing you again in the future!

September 11, 2024

Negotiations were difficult. We were not offered water or anything to drink entire time. It was exhausting. More

by ezpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Westside Lexus responded

Thank you for sharing your feedback. We're sorry to hear about the challenges during negotiations and the lack of refreshments, but your comments will help us improve our customer experience moving forward. If there's anything else we can do for you, please reach out. Thanks, James Breaux - General Sales Manager - 1 (281) 558-3030

September 11, 2024

Alex was great he listen to what I wanted and made it happen. Also, he was straight forward didn’t sugarcoat anything. More

by meral.pacampara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're glad to hear Alex provided straightforward and attentive service at Westside Lexus. Enjoy your new ride!

September 10, 2024

Alex Ponce and the Westside Lexus team were outstanding. I was looking at buying Alexis GX, and Alex kept in touch with me for several months until the right vehicle came through the dealership. He and the More

by arthur.babcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Westside Lexus responded

Arthur, we're delighted to hear that Alex and the Westside Lexus team provided such an outstanding experience. Thanks for sharing your positive feedback! Enjoy your new Lexus GX!

September 09, 2024

Was a fairly easy process. Thanks for the help and we are enjoying our new car. More

by bd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Westside Lexus responded

Thank you for choosing Westside Lexus; we appreciate your positive feedback! Enjoy your new ride!

September 09, 2024

Lurie is a easy going and treat the clients with excellence and care. He heard our needs and he is able to listen all inquiries. We are delighted with his service and happy to meet him and be part o More

by tanialoo73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Lurie provided excellent service and made your visit to Westside Lexus a positive one. Enjoy the new Lexus!

September 09, 2024

On our way to Houston, I found out that my wreck earlier had caused my car to be totaled. My son had done business with David, so we headed that way. He was great and made our buying experience very knowl More

by Jiji
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're glad David and the Westside Lexus team could make your car-buying process smooth and easy. Enjoy driving your new vehicle!

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