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Westside Lexus

Houston, TX

4.9
6,903 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,903 reviews

December 18, 2024

Pleased with the service and attention I received while shopping for a vehicle at Westside Lexus. More

by ejbonilla78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

December 18, 2024

Jessica made the process of buying a new car stress free. She guided us through the challenges of our new RX 350h to give us a level of comfort in using the new technology. More

by tjridley5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Corral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Westside Lexus responded

We're delighted to hear that Jessica made your car-buying experience stress-free at Westside Lexus! It's great to know she helped you feel comfortable with the new technology in your RX 350h. Enjoy every moment on the road!

December 16, 2024

Just the car I wanted! Easy process and worth the trip to Houston! Will be a return customer! More

by darcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

Thank you for this stellar review of Westside Lexus! Congratulations on your purchase!

December 15, 2024

Professional. Enthusiastic. Knowledgeable. Friendly. Efficient and helpful. Prompt response online. Straightforward. Streamlined the process. Enjoyable More

by atullidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was professional and enjoyable! Our team is committed to providing efficient, friendly service. Thank you for the fantastic feedback!

December 15, 2024

Daniel Kang is an exceptional professional, and my experience with him and Westside Lexus has been nothing short of five stars. More

by Kartik Dixit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2024 -

Westside Lexus responded

Kartik, we're delighted to hear that Daniel provided you with a five-star experience at Westside Lexus. Thank you for sharing your feedback!

December 15, 2024

I recently purchased a car from WESTSIDE LEXUS and had an exceptional experience. The staff (especially salesman AJ Rueda) was incredibly courteous, helpful, and attentive to every detail. They listened well More

by skthomason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

Thank you for the glowing review! We're delighted to hear that AJ and our team at Westside Lexus provided such a smooth and stress-free experience. We appreciate your recommendation, enjoy your new car!

December 15, 2024

The staff is terrific, namely Chris Nemoto and Alex Winnicki! Truly professional, thoughtful and accommodating. More

by BJAPPELT19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

We're delighted to hear that Chris and Alex provided such a professional and accommodating experience at Westside Lexus! Thank you for sharing your positive feedback with us.

December 15, 2024

Very attentive and efficient. Love the car. Very disappointed in connecting the Lexus phone app to the car. Not thrilled with the price. More

by fcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear you love the car and found our team attentive, but we're sorry about the issues with the app connection and pricing concerns. Please feel free to reach out if there's anything we can do to assist further!

December 14, 2024

It was a wonderful experience. The front Desk representative.The salesman David were awesome. The best for last Mr Sam Chau finance manager knew Exactly what it had taken to close More

by mrsml14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

We're delighted to hear about your wonderful experience with our team at Westside Lexus! It's fantastic that David and Sam made such a positive impact on your visit. Thank you for sharing the love, and welcome to the Lexus family!

December 14, 2024

Polite salesman who apparently had other activities while dealing with me so I had to wait a lot. Trade it offer insulting so I had to take car to Carmax for $10K more than your offer. Car was prepared wel More

by STIERRON
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn An
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Westside Lexus responded

Stierron, thank you for sharing your experience with us. While I'm glad to hear about the positive aspects of your visit, I apologize for any inconvenience caused by the wait and trade-in offer. If there's anything else you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

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