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Westside Lexus

Houston, TX

4.9
6,849 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,850 reviews

December 07, 2024

Both Brook and Merrell were very friendly and did not pressure us to make a purchase decision. Brook gave us a thorough explanation of the many features on the vehicle before we drove it off the lot. Ove More

by gamberjh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Brook and Merrell provided a friendly, pressure-free environment and thorough explanations. Enjoy the new vehicle!

December 07, 2024

Outstanding service and ease of purchasing our vehicle at end of lease. Steve and Davis were a please to works with. More

by trish.doherty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Westside Lexus responded

Trish, we're delighted to hear that Steve and Davis made your end-of-lease experience smooth at Westside Lexus. Thank you for the kind words!

December 06, 2024

A professional atmosphere where I can trust my advisor with any car concerns I have. Happy to work with Daniel again. More

by bebe
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Westside Lexus responded

We're delighted to hear that you trust your advisor and had a positive experience at Westside Lexus. Thank you for sharing, and we look forward to assisting with any future car concerns!

December 06, 2024

The process was quick and easy. Mark was very helpful and knowledgeable about the car. More

by janicew_2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Westside Lexus responded

Thank you for sharing your Westside Lexus experience! We're happy to hear that Mark could make it a smooth success.

December 06, 2024

Good in overall. Saleman is nice, quick transactions and finance transactions also is quick. Thanks More

by lphch_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Westside Lexus responded

We are glad to hear that our team provided excellent service. Thanks for choosing Westside Lexus!

December 05, 2024

As always great service. Edwar was professional and was very receptive and responsive during our waiting period. More

by wayne.lacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Westside Lexus responded

Wayne, thank you for the kind words! We're glad to hear our team provided excellent service during your visit at Westside Lexus. We appreciate your support and look forward to serving you again!

December 04, 2024

She explained well so that i could buy a good car and she was kind to me More

by hspark019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Westside Lexus responded

Thank you for your confidence in Westside Lexus, and for your business. We are grateful to have you as a customer!

December 04, 2024

This isn’t my local dealer, I had to drive there to purchase the vehicle I wanted. It was a really nice dealership and the people there were very friendly. More

by dustinrocholl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Westside Lexus responded

Dustin, we're delighted to hear that your trip to Westside Lexus was worth it and you found our team friendly! Thanks for choosing us, and enjoy your new vehicle!

December 04, 2024

Excellent service, Rafael was very kind and helpful, he answered all my questions very clearly and made my purchase a satisfactory experience. More

by irisdiaz0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Rafael provided excellent service and made your purchase at Westside Lexus a satisfying one. Enjoy the ride, and feel free to reach out if you need anything else!

December 03, 2024

Daniel is the hardest working consultant. He is so eager to make your visit as easy as possible. I cannot say enough wonderful things about out him. More

by kaykmacintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel made your experience at Westside Lexus exceptional. Thank you for sharing such kind words about his dedication!

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