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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

September 14, 2023

I was extremely pleased with Brooke Malia. She was knowledgeable and was able to answer all of my questions. She made the entire transaction a pleasant experience. More

by JOENTX
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Westside Lexus responded

We're so glad to know that Brooke was able to assist you and make your experience at Westside Lexus a pleasant one. Thank you for the positive feedback!

September 13, 2023

Incredible team! They treat you like family here. Thank you for all of your help. More

by BROKER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Westside Lexus responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Westside Lexus!

September 13, 2023

Very smooth and easy - move to do business with and received a great car to drive More

by jkheinemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Westside Lexus responded

All of us at Westside Lexus are happy to see this wonderful feedback! Thank you!

September 09, 2023

Dealer is very luxurious and the staff are friendly and approachable. makes me very satisfied More

by dungtexas
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
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Sep 11, 2023 -

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are glad that our team was approachable and we'll keep up the great work. See you next time!

September 09, 2023

Very nice dealership, everyone was polite and courteous. I appreciated the atmosphere and purchasing the car was actually pleasant. More

by glennacohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Westside Lexus responded

We're so glad to know that you had a pleasant experience purchasing your car at Westside Lexus. We strive for courtesy and politeness, and it's great to see we hit the mark with you! Safe travels until we see you next time!

September 09, 2023

Pleasant experience. The dealership was lovely, clean and well maintained. I appreciated the clean restrooms especially. More

by glennacohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Westside Lexus responded

We're glad to know you had a pleasant experience at Westside Lexus and appreciated our clean facilities. Thanks for the positive feedback! Safe travels until we see you next time!

September 08, 2023

Mr. Wasaff was wonderful from start to finish the buying process was less than 3 hours! More

by Donna_white99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was very nice as well
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Sep 10, 2023 -

Westside Lexus responded

Donna, congrats on your new ride! We are glad that Mr. Wasaff made your buying experience worthy of a five-star review. Thank you for sharing with Westside Lexus!

Sep 10, 2023 -

Donna_white99 responded

Thank you, Mr. Wasaff! This was my first purchase from Westside Lexus. It was absolutely the best experience I have ever gone through with purchasing vehicles, 3 hours in and out! Thanks for taking the time to provide a tutorial since it was my first time buying a Lexus!! Many Blessings to you sir!!!

September 07, 2023

I have been a customer for a long time because I have always enjoyed good vehicles along with Great sales people, Shakker for the last 20 years or so. Laura is always great to deal with in service also. More

by blazer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shekhar and Laura take care of it all for me. I buy the car from Shekhar and Laura sets it up for service. Great straightforward dealing with those two.
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Sep 08, 2023 -

Westside Lexus responded

We're delighted to know that you've been with us for so long at Westside Lexus and have consistently had positive experiences. We'll pass your compliments on to Shakker, Laura, and the rest of our team! Thanks for being a loyal customer.

September 07, 2023

A special Thank You to Nick Dallos for an Aweome purchasing experience! Nick listened to my wife & I and guaranteed us a smooth process. The end result was the purchase of our LS 500. Happy Annivera More

by CarsonEvans1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dallos
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Sep 08, 2023 -

Westside Lexus responded

Carson, we're delighted to know that Nick and our team at Westside Lexus were able to deliver a smooth purchasing experience! Enjoy your Lexus LS 500, and congratulations on the anniversary and retirement! Safe travels!

September 06, 2023

The dealership has a great sales relationship. Efficient and responsible. Pays attention to customer and explain things properly. More

by angelachukwueke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Westside Lexus responded

We appreciate your positive feedback! Our team at Westside Lexus strives to provide efficient and attentive service. We're so glad you had a great experience with us, thanks for the review!

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