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Westside Lexus
Houston, TX
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,016 reviews
September 21, 2023
Absolutely amazing, fast and no hassle help, will do business with again. Super happy with our purchase business with again. Super happy with our purchase More
by jcgator42
Verified Customer
September 21, 2023
Great service and service advisors. Fast work. But at a premium price. Will not use for routine oil changes Fast work. But at a premium price. Will not use for routine oil changes More
by dramsey13
September 21, 2023
Mike Nelson was lovely, He was recommended to me by Andrew Nagler, super nice young man. Did not like dealing with Dom in paying for the vehicle. Impossible to get him on the phone, voice mail not wo Andrew Nagler, super nice young man. Did not like dealing with Dom in paying for the vehicle. Impossible to get him on the phone, voice mail not working for numberous days. And I was paying cash so this should have been the easiest part. More
by dkaplan0926
September 21, 2023
Mike was awesome to work with. Looking forward to many years of working with Westside Lexus and Mike Nelson. Looking forward to many years of working with Westside Lexus and Mike Nelson. More
by richard@nelsonduffie.com
Employees Worked With
September 21, 2023
Shannon was great. Third Vehicle we have purchased with him. He is patient and very responsive to questions/requests. Third Vehicle we have purchased with him. He is patient and very responsive to questions/requests. More
by matthewcole518
Employees Worked With
September 20, 2023
Friendly. Clean and attractive showroom. Our salesman was so helpful and accommodating. Made the experience very easy. Clean and attractive showroom. Our salesman was so helpful and accommodating. Made the experience very easy. More
by khguntil
September 20, 2023
Westside Lexus always comes through for me every time. From sales to service, they always exceed my expectations. I would not go anywhere else for my car purchase and service. Just picked up my new RX3 From sales to service, they always exceed my expectations. I would not go anywhere else for my car purchase and service. Just picked up my new RX350 yesterday, and we are keeping my previous one in the family because it’s such a great car! Don’t want to let it go! More
by kittiegug
Employees Worked With
Other Employees :
Stefan - service dept. - excellent service
September 20, 2023
We enjoyed working with both Jeff Margolis and Mark Solomon. They were very helpful, process was smooth, and we'd consider Westside Lexus again. Solomon. They were very helpful, process was smooth, and we'd consider Westside Lexus again. More
by ccooper8
