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Westside Kia
Katy, TX
805 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 805 reviews
December 16, 2025
Good service. Chuck Smith, the service advisor, is very responsive to my needs. He is responsive in this visit as well as in previous visits. Technicians were a Chuck Smith, the service advisor, is very responsive to my needs. He is responsive in this visit as well as in previous visits. Technicians were able to identify the source of the problems reported. Their assessments were very helpful. More
by josepsng
Employees Worked With
Chuck Smith
December 03, 2025
Friendly, helpful, professional, and courteous staff. I would recommend Westside IKEA for any of your service or repair needs. The team was great. I would recommend Westside IKEA for any of your service or repair needs. The team was great. More
by sjfolse1
Employees Worked With
Darin Mertz
November 24, 2025
A dealership that aims to please the customer. Friendly staff, clean showroom, no hassles. This is my first experience with Westside Kia, but it will not be my last. I've had new vehicles every 3 Friendly staff, clean showroom, no hassles. This is my first experience with Westside Kia, but it will not be my last. I've had new vehicles every 3 years, and I must say this was the best buying experience ever, from my salesman, Hernan, to the finance guy, Fernand, to the GM, Rick. More
by jybrlm
Employees Worked With
Hernan Najera - 5 star
November 14, 2025
We were greeted immediately, Sales man was very informative, patient and answered all our questions. Service was excellent through the entire process. informative, patient and answered all our questions. Service was excellent through the entire process. More
by cynthiaamoeller
Employees Worked With
Joseaw new to the sales team. Very nice and professional., Fernando Ortiz
October 18, 2025
When I went to the service counter, three men were working on computers. Kevin, my rep, was not at his computer. I stood there for about three minutes and finally had to ask the three sitting there working on computers. Kevin, my rep, was not at his computer. I stood there for about three minutes and finally had to ask the three sitting there, "Can I get some help"? They replied, "In a minute..." Then, about three minutes later, they asked what they could do for me. I told them my name, and they said I had to wait for Kevin. I don't mind waiting for my rep, but not being acknowledged is rude and unprofessional. All dealings with Kevin went smoothly, and he treated me with respect and professionalism—the other three were not very professional. More
by Harry_George
Employees Worked With
Kevin Becker
