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Westside Kia

Katy, TX

Overview
Employees
Reviews
Vehicles
4.7
805 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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23005 Katy Fwy

Katy, TX

77450

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Showing 805 reviews

June 09, 2026

WESTSIDE KIA DEALERSHIP IN KATY TX, I was meet & treated with Unprofessional, Rude, Dishonesty, Mistreatment, Aggressive behavior against me. A customer conducting business had a encounter with Service Co More

by shelia1877jackson
Recommend Dealer
No
Employees Worked With
Rick Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Westside Kia responded

We're sorry to hear about your experience, Shelia, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 04, 2026

Great service that I didn’t receive at other Kia dealer I wish I knew about updating computer and not taking the car for inspection . More

by Ashdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I dont remember his name he is a young gentleman at service
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Jun 08, 2026 -

Westside Kia responded

Thank you for choosing Westside Kia . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2026

Service provide in a reasonable time. Honored a discount. It was easy to make an appointment with minimum delay to the date of service. More

by DarthV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beck
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May 27, 2026 -

Westside Kia responded

We appreciate you sharing your experience with your Kia Niro Plug-In Hybrid. We’re glad the appointment was easy to schedule, the discount was applied, and your service was completed promptly. We look forward to helping you again.

May 23, 2026

Good service , on time , good attendance, good service. I really appreciate your service of oil change. More

by fealves60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2026 -

Westside Kia responded

We appreciate you noting our prompt, attentive oil change service for your Kia Sorento. It’s great to hear we met your expectations. We look forward to caring for your vehicle again.

May 21, 2026

Very professional service here. Chuck smith is great to work with. He is prompt and keeps me informed of the repairs. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith
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May 22, 2026 -

Westside Kia responded

Thank you for the five-star review and for noting our professional service. We’re pleased our team’s prompt attention and regular updates during your Kia’s repairs met your expectations. We look forward to supporting your vehicle’s care again.

May 21, 2026

Great service and minimal waiting time. Clean and comfortable waiting area. Very courteous and professional. More

by oltexans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin
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May 21, 2026 -

Westside Kia responded

Thank you for bringing your Kia Carnival in for service. We’re glad our team provided efficient work, kept your wait minimal, and offered a clean, comfortable waiting area with courteous, professional support. We look forward to helping you again.

May 13, 2026

Great service! Chuck always handles our service on our box truck with the upmost professionalism. More

by kogles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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May 13, 2026 -

Westside Kia responded

Delighted to hear our team handled the service on your Isuzu box truck with professionalism. Thank you for the five-star rating and for trusting us with your service needs.

May 11, 2026

Brougth in my 2024 kia due to a mandatory recall and no drop off shuttle was available (sick driver). No alternative transportation means were offeed nor available when asked. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 12, 2026 -

Westside Kia responded

Carlos, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 08, 2026

Great service! , Everyone very courteous and always with a smile! They make you feel like a VIP! The waiting area is very clean and comfortable! More

by glo8490
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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May 08, 2026 -

Westside Kia responded

It’s wonderful to hear our team treated you with courtesy and a smile while your Kia Telluride was serviced. We’re glad the waiting area met your expectations for comfort. We appreciate your feedback and look forward to welcoming you back.

May 02, 2026

Great service and fast very polite and made sure I had everything checked off on my car to be fixed More

by Duga4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Westside Kia responded

Thank you for highlighting our prompt and courteous service. Rick and the team are thrilled to know that every item was checked off thoroughly on your Kia.

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