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Westside Hyundai

Jacksonville, FL

2.7
361 Reviews

1672 Cassat Ave

Jacksonville, FL

32210

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Showing 361 reviews

June 10, 2015

Great experience Charles helped us get our first car we had a great experience and will definitely be going back to him for our second car!!! It More

by Tina21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Joseph
June 09, 2015

NEVER AGAIN! The service center was very dishonest when it came down to getting tint applied to the car. Leased the car on a friday and made the appointment to get More

by JANIC_55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Newcomb
Jun 11, 2015 -

Westside Hyundai responded

Thank you for the candid feedback on your experience with my staff at Westside Hyundai. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. I know you will enjoy your new vehicle. Respectfully, Joseph Hines Customer Relations Manager 904-384-0050

June 04, 2015

A Great Experience This was my first visit to this service department. I had custom lighting installed on my 2015 Sonata Sonata Turbo Limited. Sharen Weisen is a fantast More

by car enthusiast (chas) 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Crue
June 01, 2015

Awesome She went all out and beyond the call of duty I am very pleased and satisfied with the service her willingness to help me was overall spectacular More

by Ms.Diva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayqueen Rojas, Derrick Simmons
May 28, 2015

Mimi was Excellent! !! Ms.Mimi was on point, she helped us through each process, explaining to us each time. Was very polite, and detailed so happy when we came in this Ang More

by Diva71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilma "Mimi" Soriano
May 27, 2015

I really Like my new ride ;) Overall I'm Happy with my suv and with salesman!! He did a Good Job. Really wish I would have got the built in Navigation system Tho. More

by VICKIECARTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Newcomb
May 25, 2015

awesome Great staff really friendly I actually shed a couple of tears I would do it all over again they explain everything clear they made me feel comfortable More

by BAR5710840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel "Richie" Thompson
May 22, 2015

Great Dealership! I went to the dealership with the very low internet price of the car I wanted. Not only did the dealership honor the low price, but lower it even more More

by FWAR69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Washington
April 18, 2015

Mimi was Amazing My overall experience was great. Mimi didn't pressure me into getting a car. She was upfront and honest. I have never meet a salesperson like Mimi. More

by Terrell757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilma "Mimi" Soriano
April 18, 2015

customer experience I bought a car from west side Hyundai on April 12th,2914 from Mike Washington and He was a very nice salesman to me. He is kind and friendly and mos More

by willsal2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Washington
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