
Westshore Mazda
Tampa, FL
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Muchísimas gracias al señor Roberto y su equipo de profesionales por hacer mi sueño realidad, gracias a ellos tengo mi carro nuevo. Muy bueno su trabajo profesionales por hacer mi sueño realidad, gracias a ellos tengo mi carro nuevo. Muy bueno su trabajo More
I worked with Omar and purchased the brand new Mazda. Couldn't be happier with this, an absolutely amazing experience. Very patient and professional. I shopped several mazda store s and this was the stor Couldn't be happier with this, an absolutely amazing experience. Very patient and professional. I shopped several mazda store s and this was the store I was most comfortable with. More
Gardiel was very helpful and very understanding I didn’t feel like I was being pressured into a car he was very honest I would recommend this dealer to friends and family. Thank you Westshore Mazda I love m feel like I was being pressured into a car he was very honest I would recommend this dealer to friends and family. Thank you Westshore Mazda I love my new car ! More
I recent purchase a CX-90. Mr. Garcia’s exemplary professionalism and understanding of my financial situation made the entire process exceptionally smooth. His transparent app Mr. Garcia’s exemplary professionalism and understanding of my financial situation made the entire process exceptionally smooth. His transparent approach in explaining the financial aspects not only instilled confidence but also made me feel comfortable throughout the transaction. I commend Mr. Garcia for his dedication to providing a high level of customer service and appreciate the time he took to ensure clarity, transparency and professionalism. More
Great place to do business with. The staff was super knowledgeable, and they made the whole transaction a breeze. Thank you Dayana and Matt for helping us! The staff was super knowledgeable, and they made the whole transaction a breeze. Thank you Dayana and Matt for helping us! More
Very professional! We had an amazing experience with Roberto. Listened to our needs and landed us on the right car. We received a great price and the entire process was We had an amazing experience with Roberto. Listened to our needs and landed us on the right car. We received a great price and the entire process was seamless. Love the new building!! More
These guys were great! We told them our hard budget and they worked really hard and we’re able to get the payment down to that amount. Gardiel was a great advisor and was a We told them our hard budget and they worked really hard and we’re able to get the payment down to that amount. Gardiel was a great advisor and was able to answer all of our questions. More
We would not recommend Westshore Mazda in Tampa Florida to anyone. Our car broke down while on vacation in Florida in July 2023. It was a 2011 Mazda 6. We have owned three Mazda's since 1986 so we went to to anyone. Our car broke down while on vacation in Florida in July 2023. It was a 2011 Mazda 6. We have owned three Mazda's since 1986 so we went to the local Mazda dealer. The engine on my car had a blown head gasket. Our nightmare began when we wanted to talk to a salesman that was busy with another customer. We were directed to Nicholas Alderson. Nicholas was wanting to know what we needed and we told him and he said oh you have a piece of junk to trade in. Very rude. He was very unprofessional using Gods name in vain. He asked my wife where the xxxx is Ted now, when I had to go to the restroom. I had kidney problems at that time. Mo Fahda was our Finance person. He was the one who told me I was entitled to a military rebate that I had to send a copy of my DD Form 214. After a month and half I had not received my rebate. I inquired to the person who handles rebates her name was Vicky Kerley. She told me she did not have my DD Form 214, so I got her address and sent it to her. This was last of August, I called her and she told me she did receive my DD Form 214 and I was entitled to a rebate. Here it is November and have not received my military rebate. Another problem we had was they overcharged me on my taxes. It took them over a month to return my difference from the date I first notified them of their mistake. They also messed our insurance up. All we wanted to do is switch one car to another. I am 71 and dealt with a lot of dealers and this one is the worst. I would not recommend my worst enemy to Westshore Mazda next time. We also sent a letter to the General Manager and he did not respond. They would not deal with us. Had to pay full price. Salesman did not let us test drive the car. This is the worst car dealer every. Personnel in this dealership is awful. Stay away from this dealership. As of November 21st 2023 we are still having troubles receiving my military rebate. More
This dealership is AWFUL. Actually worse than a buy-here-pay-here lot. I purchased a car from this place on 10/14/23. Less than 24 hours later I had to bring the car back beca Actually worse than a buy-here-pay-here lot. I purchased a car from this place on 10/14/23. Less than 24 hours later I had to bring the car back because there was no Apple Car Play on it, despite me asking 3-4 times if the car had this feature prior to purchasing it and being told yes every time. In addition to this, the left side speaker was not working, the alignment was so bad the car was dragging me to the right, and the shocks were so messed up that the car sounded like a squeaky mattress when getting in/out of it or going over bumps/up an incline. They “fixed” all of these issues and I took the car back. On 10/22/23 I reached out to the dealership again as the “brand new speaker” they just installed was not working…again. Additionally, after driving the car on the highway for the first time, I noticed a burning smell when going 80mph or above. I dropped the car off to them AGAIN on 10/23/23. I popped in to check on the status of my car on 10/26/23 to find it sitting in the parking lot and not even being worked on after having sat at the dealership for 3 business days. So as of 10/26/23 after “owning” the car for almost two weeks at this point, I have actually only had the car in my possession for maybe 4 days total. I wouldn’t recommend this place to my worst enemy! You’re better off going to a buy-here-pay-here lot and purchasing a car of the same exact quality for half of the price. More