Westshore Mazda

Isamel did a great job. I was really satisfied with service. They provided everything that I needed I was really satisfied with service. They provided everything that I needed More

La atención es excelente, solo hubo un comentario del vendedor q no me gustó y fue q si no iba a comprar q no le hiciera perder el tiempo pero compre por q el vendedor original no pudo estar el día de la vendedor q no me gustó y fue q si no iba a comprar q no le hiciera perder el tiempo pero compre por q el vendedor original no pudo estar el día de la compra y el si fue muy muy amable . More

After 6 + hours dealing with finance, it finally came down to the paperwork. Now finance guys whole demeanor changed, from noce to take it or leave it. I was already approved thru my credit union. But h down to the paperwork. Now finance guys whole demeanor changed, from noce to take it or leave it. I was already approved thru my credit union. But he kept acting like they dont accept outside financing. Finally agreed. THEN when it came to the numbers ,he insisted that the 12 month 12,000 mile certified warranty on my 2024 Maxda cx5 premium, 10,700 miles was anther $3900 + . Then I went thru with the deal not really happy but I needed a car. 3 months later car develops serious steering, rack and pinon issue, 3 weeks of back and forth with Mazda, No diagnosis/repair. Got 2 loaner cars ,both filthy 2nd one dog hair trash , and what appeared to be spit all over windshield inside. No washer fluid low tire air, half a tank of gas , after I just filled 1st loaner up full tank $60 just to be told I need to turn it in for another loaner, because they were pulling it out fleet that I will probably have another 2 weeks . If mazda ever figures out how to fix my car . While paying $450 car payment and driving a 25 mazda cx50 that doesn't even have a USB for dash cam! And is disgusting dirty. My Service advisor Jacon Carlock has been working hard to get results and was the only impressive thing about Mazda so far. More

Not pushy and feel strongly to say I recommend this dealership to friends and family dealership to friends and family More

If it were possible to give a lower rating, I would. While my experiences with the service department have always been pleasant and they seem to understand my frustration, I will not let go of how awful While my experiences with the service department have always been pleasant and they seem to understand my frustration, I will not let go of how awful Anas and Harmony were and the attitude and unwillingness to keep their word is alarming. The way that they have treated a disabled vet really concerns me for everyone else. Again, the service department is great and always helpful. They have even tried to get Harmony and/or Anas to come and speak with me and do right by me. Unfortunately, they have refused to come speak with me each time. I use any opportunity I can to tell people to avoid the Morgan Auto Group for purchases, if they are going to hire people like that and allow a customer to be treated this way. Avoid Anas and Harmony in any dealings that you have with this dealership. More

Great experience at this dealership! A special thank you to Hektor for being professional, helpful, and patient throughout the entire process. He answered all of my questions, and the te A special thank you to Hektor for being professional, helpful, and patient throughout the entire process. He answered all of my questions, and the team even stayed after working hours to make sure everything was completed. I was able to leave the dealership the very same day with my new car and a great experience. Excellent customer service I highly recommend Hektor and this dealership! More

Very professional and courteous! Appreciate their honesty and quick service. Thank you for your friendly staff and service Appreciate their honesty and quick service. Thank you for your friendly staff and service More

Great experience overall but it took a long time to get to the real numbers. After that point I felt good about the experience. Everyone there is personable and friendly. to the real numbers. After that point I felt good about the experience. Everyone there is personable and friendly. More

Happy with the service I received from tech and customer service representative. Will continue to use services service representative. Will continue to use services More

Communication issues within the company and management does not honor the customer’s expectations and no follow through. does not honor the customer’s expectations and no follow through. More