Westshore Mazda

We just bought Madza 3 2021 from here one week ago and had a wonderful experience here with Raymond who I really recommend for the best service. Raymond was so welcoming, friendly, patient, and knowledgea had a wonderful experience here with Raymond who I really recommend for the best service. Raymond was so welcoming, friendly, patient, and knowledgeable about all types of cars, their engines, and any exclusive features. He made us feel comfortable and flexible in purchasing a car and going through the process. He also explained everything in details for us and made sure that we perceived the specialty of each car and then made up the right decision for us. We really appreciated Raymond’s kind service and Madza’s support in maintaining our beautiful Madza car. Again, thank you so much for your excellent service, Raymond and Westshore Madza! More

Do not trust these people!! We are from out of state and negotiated and finalized the purchase of a Mazda Miata over the course of three days. Our salesman Walter Chavarria and manager Jaafar Harke re and negotiated and finalized the purchase of a Mazda Miata over the course of three days. Our salesman Walter Chavarria and manager Jaafar Harke refused a cash sale and required that we finance the vehicle. We reached an agreement, signed a price and financial agreement and met all of the dealership requirements and our credit was approved. We offered to put down deposit and asked for assurance before we purchased airline tickets and made non refundable hotel reservations and were assured the vehicle was being held and Walter texted: “We don’t do business like that. Like Jafaar had said normally we don’t keep cars. But since you’re taking you’re money and time to come we will for you. I actually have the keys separate already stored away.” The following day we scanned and sent photographs of our airline tickets as requested by Jaafar to assure that the vehicle was being held. This was completed at 3:02pm. However, at 5:32pm Walter sent a text stating that “I just went to grab the car and park it outside, we had a customer come in earlier this afternoon prior to you making a final decision and loved it and decided to buy it.” If it was put aside as Walter assured us, no one could have “come in earlier this afternoon” and “decide to buy it”. So we are out of pocket one-way flights from Louisiana and three nights of nonrefundable hotel rooms, because of the dishonesty of the salesman and his manager. I do not recommend doing business with anyone there! More

I purchased a car in April from them and it’s has been nothing but an absolute nightmare getting the paperwork they messed up all straightened out. They have spelled my name wrong on every single piece of nothing but an absolute nightmare getting the paperwork they messed up all straightened out. They have spelled my name wrong on every single piece of paper they have ever sent me, they have also filed the wrong paperwork multiple times resulting in a need for multiple temporary plates for my vehicle. Their customer service is horrible! Empty promise after empty promise. I’m currently waiting over an hour for a phone call back. They said they’d call me back in 5 mins. I’m constantly chasing people down to get my temp plates, the correct paperwork, or anything done correctly. This entire dealership is inept. I’ve never been more unhappy dealing with a group of people in my entire life. I wish they would just do their jobs correctly so I don’t have to call them anymore. It’s MONTHS and I still don’t have my actual plates. These people cannot be trusted to do anything correctly. Save your time and money and buy yourself a car from people who know what they are doing!! UPDATE : The car cannot be driven until paperwork is updated which can take weeks. These people sold me a car that I can’t even drive at the moment because they messed everything up so badly. Didn’t even offer me a temporary car to use while I wait weeks for my plates. I have no car to use now. STAY AWAY FROM THESE PEOPLE. THEY ARE CRIMINALS. More

Ray over at Westshore Mazda made my shopper experience amazing. From the test drive and showing me all the features I’m getting with my CX-5, to helping me out getting a deal that worked for me. Normally amazing. From the test drive and showing me all the features I’m getting with my CX-5, to helping me out getting a deal that worked for me. Normally car shopping is an entire day ordeal but Ray made sure to do whatever he could to get me in and out in a matter of hours. Definitely go check him out if you’re the market for a car. As for the finance team, amazing help. Process was quick and they took care of all the DMV stuff on the spot. More

I had the best car buying experience at Westshore Mazda w/ Eduardo. Stress free, fun experience and absolutely will be back in the future. If you’re looking to buy or trade in, this is the place to go! w/ Eduardo. Stress free, fun experience and absolutely will be back in the future. If you’re looking to buy or trade in, this is the place to go! More

Mike made this experience quick and easy ! Super helpful and friendly . was able to work around my schedule and even came in on his day of to finalize everything. and friendly . was able to work around my schedule and even came in on his day of to finalize everything. More

Mike Grant and Edwin are awesome - super helpful, friendly staff and made buying (leasing) my new car easy/successful. Would return again to work with them! friendly staff and made buying (leasing) my new car easy/successful. Would return again to work with them! More

Great place, plenty of inventory, staff was friendly and not pushy. Carlos made the experience great and personal without being overbearing. I recommend anyone looking for a new or used Mazda to go to them. not pushy. Carlos made the experience great and personal without being overbearing. I recommend anyone looking for a new or used Mazda to go to them. More

Love coming to this place!! Miguel was the one that helped me out when I was getting my car and the whole staff is amazing!!!! Will be getting service done there and no where else helped me out when I was getting my car and the whole staff is amazing!!!! Will be getting service done there and no where else More

Raymond Gierke was my outstanding and very knowledgeable sales rep. Made the experience pleasurable. Everyone at Westshore Mazda was great and very helpful!! All in all, go to West Shore Mazda for a great c sales rep. Made the experience pleasurable. Everyone at Westshore Mazda was great and very helpful!! All in all, go to West Shore Mazda for a great car buying experience! More