Westshore Honda

Excellent service provided by Mike Gillespie. He is an asset to this company. Thank you Mike. He is an asset to this company. Thank you Mike. More

Easy to work with, bit too expensive, and could use a better system for organizing client pickups/drop-offs. better system for organizing client pickups/drop-offs. More

Westshore Honda gave us a a great deal in a used vehicle. Would highly suggest anyone in need of a car, stop by Would highly suggest anyone in need of a car, stop by More

This dealership is Clean, friendly, and personable. I believe it took longer then needed to complete the purchase. I believe it took longer then needed to complete the purchase. More

Johnny was very helpful. The entire team was professional and efficient at their jobs. Pleasant experience The entire team was professional and efficient at their jobs. Pleasant experience More

Jason was my service advisor and was extremely professional and accommodating. I’ve never been big on bringing my vehicle to a dealer but a friend of mine referred me and I will never take my car professional and accommodating. I’ve never been big on bringing my vehicle to a dealer but a friend of mine referred me and I will never take my car anywhere else for service, let alone to anyone else except Jason. He definitely set the bar and gave me an experience that I’ll never forget thank you to Jason and thank you to Westshore Honda for taking care of me and my car!! More

I went to Westshore Honda to purchase my vehicle at the end of my lease. Before arriving, I was told by my salesperson, Jacob R., that I would pay the residual value remaining on my contract plus registrat end of my lease. Before arriving, I was told by my salesperson, Jacob R., that I would pay the residual value remaining on my contract plus registration and title. When I arrived, I was presented a price of $5,000 over what we discussed. Jacob tried to convince me that the purchase price is directly from Honda Financial based on my social security number and it has nothing to do with Westshore Honda. After showing him my payoff amount from Honda Financial, he went on to try and tell me that the $5,000 difference was tax, which would mean I am paying over 25% in tax. He then continued to talk over me and try to convince me that I was wrong. He told me that he could not confirm the residual value on my contract, and this quote is directly from Honda Financial. Once I showed him my contract he went over to the front desk and spoke to one of the finance managers. I followed closely behind, because I was ready and prepared to purchase the car and did not want to waste more of my time. Not knowing that I was close by, the finance manager joked and said “tell him your manager is going to call Honda” and threw his hands in the air. At that point I knew that they were playing games and doing exactly what I asked them not to, which is waste my time. Jacob then brought over a new quote for $3,000 over the price we discussed and told me that they made a mistake and that they called Honda to get the new payoff. I was standing there, and I know that they did not call Honda for a new payoff amount in those 30-60 seconds. I eventually left and purchased the car directly though Honda Financial for the correct amount. I then called back a few hours later to ask for the finance manager and the general manager’s name. Ironically, Jacob answered the phone and told me David Martinez (which I came to find out was another lie - as this was not the correct name) was the manger that we spoke to and that I do not need to know the name of the general manger because he has nothing to do with this. He also went on to tell me that they are all “car guys” and that’s how they speak and act, as if that justifies their poor service. I would not suggest doing business with Westshore Honda. This is not an honest dealership and they will lie to take advantage of innocent buyers. If you are wondering how they have so many good reviews, when I leased my car they offered financial incentives for 5-star Google / Honda manufacturer reviews. More

Easy scheduling and friendly pickup and drop off. Communication has improved in terms of car status and results. Communication has improved in terms of car status and results. More

Tristan provided exceptional customer service. He went above and beyond my expectations. He even provided me with a Lyft ride so I could wait at home while my car was being worked on for a few hou He went above and beyond my expectations. He even provided me with a Lyft ride so I could wait at home while my car was being worked on for a few hours. I really appreciate that. More

Service advisor, Johnny, kept me informed and gave good explanation of what to expect through the process. explanation of what to expect through the process. More