Westshore Honda

Excellent Customer Service! I wanted to share the amazing experience I had at Kuhn Honda with Orlando Palma. I was visiting my daughter in Florida due to her recent move to the I wanted to share the amazing experience I had at Kuhn Honda with Orlando Palma. I was visiting my daughter in Florida due to her recent move to the Tampa area and because of an unfortunate car deal in Ohio she needed a car immediately. I don’t believe Orlando knew this but we had been to several other car dealerships with poor customer service skills or just plain hounding us to buy a car (and any car) on the spot. When we stepped into Kuhn Honda we were warmly greeted by Orlando and he asked us to first sit at his desk to talk, we both immediately got a good feeling. He really took the time to find out what we were looking, leasing vs buying, explain a little about financing and give us good advice. We then went on the car lot and looked at several cars but narrowed it down to two cars. At no time did we feel any pressure nor did he give us the impression that we were consuming all of his time (yes two girls making a car decision takes time!). I normally don’t write letters but was SO impressed with the professional, knowledgeable, and fun customer service that we experienced. We’re sharing our excellent experience and recommending to everyone (even me back in COLD Ohio ?). Orlando, many thanks and you have two new and very happy customers!! Sheila Wright Cincinnati, OH More

Misleading. I went in to Kuhn Honda specifically for a used vehicle and information. I am a first-time car buyer and I specifically told the salesman that I was l I went in to Kuhn Honda specifically for a used vehicle and information. I am a first-time car buyer and I specifically told the salesman that I was looking for a used vehicle and just wanted to ask some questions. I fell in love with the 2016 Civic and the general manager wanted to make it work for me. After a couple hours of her making some calls and me coming back two days later, I was presented with one sheet of paper stating a price and that I would be paying a certain amount for 36 months. I was happy with this and was so proud of my new car only to realize a couple days later that the monthly payments did not add up to the price I was presented with. Looking back to the one sheet of paper I left the dealership with, I realized according to the small print that I had signed a lease agreement. The word 'lease' had never been used throughout my conversations with both the salesman and the general manager. When I went back to the dealership, she said she presented me with two prices, one for the lease and one if I bought the car. This was a lie because I was only presented with one - which was apparently a lease. She also told me that she had said that they wanted to upgrade me and a few years and then a few years after that. This is true, she did say this although very casually as she was walking away After I had already agreed to the price. I thought she meant that she wanted to have me as a repeat customer. The terms of the lease were never gone over with me throughout the buying process. I was misled and would not want this to happen to anyone else. More

I he'd the best experience purchasing car wth Demetrios Mina I purchased a Honda CR-V today at Kuhn Honda . I never had an experience on purchasing a car in my 50 yrs as I did today. Demetrios Mina, was the BE I purchased a Honda CR-V today at Kuhn Honda . I never had an experience on purchasing a car in my 50 yrs as I did today. Demetrios Mina, was the BEST salesperson I have had in the mentioned time frame. He is polite , well spoken, Knows his product, and how to deal with people. He is with out a doubt an asset to Kuhn Honda, More

Excellent customer service!! Let me tell you, Demetrius Mina and Allison Musante, General manager of Kuhn Honda in Tampa, are there to help you find the perfect car . My son just Let me tell you, Demetrius Mina and Allison Musante, General manager of Kuhn Honda in Tampa, are there to help you find the perfect car . My son just purchased a 2016 Honda CRV Ex. We had been to 2 other dealerships and had no luck. The dealership is beautiful and all the staff were great! My thanks again to Demetrius, her really took his time with us and is very patient . My name is Lori Hair from Lakeland Fl. More

Outstanding customer service I had the best experience purchasing a 2016 Honda CR-V at Kuhn Honda today. I have been to many dealerships in search of the perfect car for my needs I had the best experience purchasing a 2016 Honda CR-V at Kuhn Honda today. I have been to many dealerships in search of the perfect car for my needs and I found the entire team extremely helpful, namely Demetrius Mina, Alison and Adam in financing. All three team members helped answer any questions I had and were all extremely kind and patient with me. I hate to say it, but I was probably an extremely difficult customer to deal with and I was so impressed and grateful for everything they all did for me. I've found that dealing with other dealerships, the car buying process can be difficult and tedious, but Demetrius, Allison and Adam made the process amazing. I appreciate their honesty and desire to make sure I had my needs taken care of. This group is a rare breed and I will definitely be recommending this dealership to anyone who will listen. Thank you all so much for your out of this world customer service! More

Great experience Purchased 2016 Honda Pilot today from Demetrios Mina. He was friendly, accommodating and worked a great deal for me. I couldn't be happier with the se Purchased 2016 Honda Pilot today from Demetrios Mina. He was friendly, accommodating and worked a great deal for me. I couldn't be happier with the service I received today! He's definitely the guy to see if you are looking for a true professional. Thanks Demetrios! More

Exceptional Service Buying a car never seems to be a comfortable process, but I want to compliment my salesman, Demetrios Mina, as he was always courteous and professiona Buying a car never seems to be a comfortable process, but I want to compliment my salesman, Demetrios Mina, as he was always courteous and professional. But when he really made bonus points was after the sale was made and I went back to pick up my car several days later. He spent nearly an hour with me -- showing me all the features! He even set up my phone on blue-tooth, set up speed dials, etc. The sale had already been made, yet he invested a lot of extra time to make sure I understood the available features and knew how to use them. More

Excellent Buying Experience When we first entered Kuhn Honda, we were still browsing at car makes and had not decided on any kind of car. Our salesman, Demetrios Mina, was incred When we first entered Kuhn Honda, we were still browsing at car makes and had not decided on any kind of car. Our salesman, Demetrios Mina, was incredibly helpful in giving us the information and driving time we needed in order to decide to buy the Honda Civic. He was a very low-pressure salesman who truly wanted us to choose the car that suited us best. Kuhn Honda as a whole was also very fair and transparent in pricing. I would recommend Kuhn to anyone looking for a car, and Demetrios in particular was wonderful to work with! More

First pleasurable car buying experience Set up an appointment with Demetrios Mina, to test drive a car. He was punctual, pleasant, polite, and respected me. Since I am a woman, that was very Set up an appointment with Demetrios Mina, to test drive a car. He was punctual, pleasant, polite, and respected me. Since I am a woman, that was very important. He did not intimidate me and I felt no pressure to buy. He even asked me how I wanted to proceed! Really appreciated his organization and attention to detail. First time at this dealership, but it won't be my last. He made it a pleasure to buy a new car. More

Demetrios Mina We recently purchased a Honda Accord from Demetrios at Kuhn Honda. Demetrios is friendly, knowledgeable and helped us get the price we needed to buy t We recently purchased a Honda Accord from Demetrios at Kuhn Honda. Demetrios is friendly, knowledgeable and helped us get the price we needed to buy the car. Thank you, Demetrios! More