Westshore Honda

Car Update: Still No Resolution! I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the deale I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the dealership has unilaterally decided to fix the car—dropping in a $12,000+ engine and rewiring the entire computer system. That’s not what I want! What I’ve consistently requested is simple: refund my money, reverse the loan, and take back the car. Here’s the timeline: • I purchased this vehicle on September 14, 2024. • By September 15, 2024, I discovered significant oil issues and immediately contacted the dealership’s general manager. Now, they’re forcing this car back on me instead of honoring my request as a customer, which feels suspicious. ** The state of Georgia as a November 26, 2024 has still yet to receive title and registration from the dealership! This makes 2 1/2 months and my second temporary tag is now expired! How hard is it? This is not my first time buying a car out of state!!! Thankfully, there’s progress on the legal and investigative front: • The Florida Highway Safety and Motor Vehicles Department began a federal investigation two weeks ago, which should be closing soon. Florida Department of Highway Safety and Motor Vehicles • The Consumer Finance Protection Bureau (CFPB) started their investigation last week. Consumer Financial Protection Bureau (CFPB) • The Federal Trade Commission (FTC) and the United States Attorney’s Office for Florida are also investigating. Federal Trade Commission The U.S. Department of the Treasury (the insurance company never went out to evaluate the situation. They literally just close the claim the adjuster admitted! That’s illegal.) U.S. Attorney's Office for the Southern District of Florida In the meantime, my life is at a standstill: • Groceries are expensive to have delivered. • This ordeal has left me stranded. • The loan is still being reported negatively on my credit—yes, I’ve reported that too. I’ve been adamant since September that I do not want this car. It’s unacceptable that no one from the automotive group has personally reached out to resolve this. I’m grateful to: • The federal agencies, my local police department, and Jim Ellis Hyundai of Atlanta, • And ALL of the attorneys helping me navigate this nightmare. This has been an exhausting journey, but I won’t stop until they make me whole again!!!!! Better Business Bureau @highlight #mayorjanecastor Senator Reverend Raphael Warnock #tampabay #florida More

I have been dealing with Westshore Honda for 7 years and they always give me a great service. they always give me a great service. More

I enjoy working with Westshore Honda. Bought my car there and get everything done there. Bought my car there and get everything done there. More

Recomendado, atencion clara de michael y fabio, el mejor dealer honda de tampa florida eu dealer honda de tampa florida eu More

It is clean and comfortable. It is a pleasant atmosphere to wait in. I have no suggestions. It is a pleasant atmosphere to wait in. I have no suggestions. More

My service advisor is Tony Looney but he is off on Friday so he recommended Tristan as our advisor and we were very impressed with him. Great job guys. so he recommended Tristan as our advisor and we were very impressed with him. Great job guys. More

Great service every time I come here! Friendly, honest, and trustworthy. Michael, Andrew and "Mississippi" are all the best! Friendly, honest, and trustworthy. Michael, Andrew and "Mississippi" are all the best! More

The Service Center is excellent. I have had Tony Looney as a Service Advisor for years. I trust him immensely! He is always friendly & professional, willing to answer questions. I have had Tony Looney as a Service Advisor for years. I trust him immensely! He is always friendly & professional, willing to answer questions. Also, the Service Center is always clean!! More

I was happy with the service and my contact person. I was disappointed coupon did not cover full cost of service done. Kind of like bait and switch. I was disappointed coupon did not cover full cost of service done. Kind of like bait and switch. More

Tony did a great job. But I do not like you notified me 6-8 weeks ago my recall part was in and due to family issues and illness, I had to cancel and reschedule my appoint But I do not like you notified me 6-8 weeks ago my recall part was in and due to family issues and illness, I had to cancel and reschedule my appointment twice. But when I came in the recall part was not there and can not be found. But my AC is cold now and that service was done due to another issue with the Honda Accords. More