Westshore Honda

My Service Advisor, Andrew Burgos was very helpful and kept me informed during the entire repair process. I am disappointed in the dealership as I was charged their VISA fee for using my credit card. kept me informed during the entire repair process. I am disappointed in the dealership as I was charged their VISA fee for using my credit card. The extra $78 was not what I was expecting from a large dealership as Kuhn Honda. I will certainly ship around next time before I use Kuhn Honda service. More

Always outstanding service. Maintenance needs are explained in detail with no "hard sell" involved. And I absolutely love how my vehicle handles and the excellent gas mileage. Maintenance needs are explained in detail with no "hard sell" involved. And I absolutely love how my vehicle handles and the excellent gas mileage. More

Isaias was extremely helpful, friendly, professional, knowledgeable, not-pushy and made us feel welcome. Isaias also went through the car in detail, answered in details all of our questions, and stayed knowledgeable, not-pushy and made us feel welcome. Isaias also went through the car in detail, answered in details all of our questions, and stayed in touch throughout the purchase process. Kudos to Jeremy, finance department, for providing us with the best financing deal for our new Honda CRV. I highly recommend Westshore Honda. More

The buying process was quick and easy. I’m hoping the car is reliable and the service department is solid as well. I’m hoping the car is reliable and the service department is solid as well. More

It was a fine experience. It was so Fun spending the whole day at the dealership. It was so Fun spending the whole day at the dealership. More

Convenient location, helpful staff,advisor Tony professional ,helpful, knowledgeable , coupons are available and car wash appreciated.. professional ,helpful, knowledgeable , coupons are available and car wash appreciated.. More

Overall, the facility was moderately attended and the interior was sufficiently clean. In terms of vehicle availability (choices) the dealership was not well positioned. Working with the sales team was interior was sufficiently clean. In terms of vehicle availability (choices) the dealership was not well positioned. Working with the sales team was flawless. Miguel & Antony Q. explained the process and answered all questions posed. Would recommend this enterprise to personal acquaintances or family members. More

They ran my car through the car wash with the windows open so I had to dry out the car when I got home. They don’t want to figure out why certain electrical things aren’t working since it’s not as easy a open so I had to dry out the car when I got home. They don’t want to figure out why certain electrical things aren’t working since it’s not as easy as plugging in the machine to get a code. More

Car Update: Still No Resolution! I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the deale I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the dealership has unilaterally decided to fix the car—dropping in a $12,000+ engine and rewiring the entire computer system. That’s not what I want! What I’ve consistently requested is simple: refund my money, reverse the loan, and take back the car. Here’s the timeline: • I purchased this vehicle on September 14, 2024. • By September 15, 2024, I discovered significant oil issues and immediately contacted the dealership’s general manager. Now, they’re forcing this car back on me instead of honoring my request as a customer, which feels suspicious. ** The state of Georgia as a November 26, 2024 has still yet to receive title and registration from the dealership! This makes 2 1/2 months and my second temporary tag is now expired! How hard is it? This is not my first time buying a car out of state!!! Thankfully, there’s progress on the legal and investigative front: • The Florida Highway Safety and Motor Vehicles Department began a federal investigation two weeks ago, which should be closing soon. Florida Department of Highway Safety and Motor Vehicles • The Consumer Finance Protection Bureau (CFPB) started their investigation last week. Consumer Financial Protection Bureau (CFPB) • The Federal Trade Commission (FTC) and the United States Attorney’s Office for Florida are also investigating. Federal Trade Commission The U.S. Department of the Treasury (the insurance company never went out to evaluate the situation. They literally just close the claim the adjuster admitted! That’s illegal.) U.S. Attorney's Office for the Southern District of Florida In the meantime, my life is at a standstill: • Groceries are expensive to have delivered. • This ordeal has left me stranded. • The loan is still being reported negatively on my credit—yes, I’ve reported that too. I’ve been adamant since September that I do not want this car. It’s unacceptable that no one from the automotive group has personally reached out to resolve this. I’m grateful to: • The federal agencies, my local police department, and Jim Ellis Hyundai of Atlanta, • And ALL of the attorneys helping me navigate this nightmare. This has been an exhausting journey, but I won’t stop until they make me whole again!!!!! Better Business Bureau @highlight #mayorjanecastor Senator Reverend Raphael Warnock #tampabay #florida More

Car Update: Still No Resolution! I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the deale I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the dealership has unilaterally decided to fix the car—dropping in a $12,000+ engine and rewiring the entire computer system. That’s not what I want! What I’ve consistently requested is simple: refund my money, reverse the loan, and take back the car. Here’s the timeline: • I purchased this vehicle on September 14, 2024. • By September 15, 2024, I discovered significant oil issues and immediately contacted the dealership’s general manager. Now, they’re forcing this car back on me instead of honoring my request as a customer, which feels suspicious. ** The state of Georgia as a November 26, 2024 has still yet to receive title and registration from the dealership! This makes 2 1/2 months and my second temporary tag is now expired! How hard is it? This is not my first time buying a car out of state!!! Thankfully, there’s progress on the legal and investigative front: • The Florida Highway Safety and Motor Vehicles Department began a federal investigation two weeks ago, which should be closing soon. Florida Department of Highway Safety and Motor Vehicles • The Consumer Finance Protection Bureau (CFPB) started their investigation last week. Consumer Financial Protection Bureau (CFPB) • The Federal Trade Commission (FTC) and the United States Attorney’s Office for Florida are also investigating. Federal Trade Commission The U.S. Department of the Treasury (the insurance company never went out to evaluate the situation. They literally just close the claim the adjuster admitted! That’s illegal.) U.S. Attorney's Office for the Southern District of Florida In the meantime, my life is at a standstill: • Groceries are expensive to have delivered. • This ordeal has left me stranded. • The loan is still being reported negatively on my credit—yes, I’ve reported that too. I’ve been adamant since September that I do not want this car. It’s unacceptable that no one from the automotive group has personally reached out to resolve this. I’m grateful to: • The federal agencies, my local police department, and Jim Ellis Hyundai of Atlanta, • And ALL of the attorneys helping me navigate this nightmare. This has been an exhausting journey, but I won’t stop until they make me whole again!!!!! Better Business Bureau @highlight #mayorjanecastor Senator Reverend Raphael Warnock #tampabay #florida More