Westshore Honda

Service department I bought a car from Kuhn, it had ac problems . I took the car there to be fixed and it has been terrible . It took 2 days to pick the car up then when I bought a car from Kuhn, it had ac problems . I took the car there to be fixed and it has been terrible . It took 2 days to pick the car up then when I go to get it , the ac still did not work properly. So we had to leave it again. Now the car has cold water dripping soaking the driver side floor. This problem was not happening until it went into Kuhn service department. And they broke an ac panel. And every time I call to see if the panel has come in no one knows anything., and they switch you to different departments. The roof of the car had black hand prints all over. For a dealership I have to say they suck. And they should have better customer service for the customers More

A pleasant, painless, professional experience Though I went to Kuhn on July 4th only for service on my 2010 Accord, 5 hours later I drove away in a brand-new leased 2014 Accord. I had one more yea Though I went to Kuhn on July 4th only for service on my 2010 Accord, 5 hours later I drove away in a brand-new leased 2014 Accord. I had one more year to pay on my 2010 Accord, and was looking forward to removing that item from my budget and driving the 2010 for several years without the payment (perhaps the rest of my life - I'm 71)! I had never leased a vehicle before, but after Will Diamond patiently explained the process and benefits of leasing, answered all of my questions, and was able to procure for me a decent monthly payment through the sales manager (Jason?), I decided to close the deal. I would recommend Kuhn Honda to my family and friends, and especially Will Diamond, who conducts the sales process in a professional and thorough manner. I had purchased my 2010 Accord from Will also. However, I was not totally happy with the Finance Department. On the day of purchase I signed many papers and thought I understood everything, though this was my first lease and everything was different that my previous purchase experiences. I probably failed to ask some pertinent questions. The next day, after reviewing the paperwork, I did have a couple of questions, and when speaking with the same person in Finance, was treated with some impatience and, it seemed, the attitude that I was a bit foolish for not remembering and/or understanding what I had been told. My specific question about the way the Lease Agreement was written was not explained to my satisfaction. The verbiage seemed unclear. More

New Car Experience 2014 My wife and I found ourselves in need to replace one of our vehicles. I currently own a 2003 CRV and have been very pleased with the vehicle as well a My wife and I found ourselves in need to replace one of our vehicles. I currently own a 2003 CRV and have been very pleased with the vehicle as well as the service I have received from this dealership although it was not purchased from them. I also own a Honda Gold Wing motorcycle (my second). Honda was thought to be a no brainer for reliability in looking for a car replacement for my wife. We were very pleased with the friendly courteous expertise and professionalism presented by Mr. Will Diamond. We anticipate that future visits to the dealership will be efficient and positive as I never left unsatisfied with the quality of work from the service department. My wife and I would highly recommend this sales professional as well as the dealership overall. More

Very professional and courteous Will Diamond is very professional and courteous to do business with. He is willing to go above and beyond to help customers. I appreciate the whole pr Will Diamond is very professional and courteous to do business with. He is willing to go above and beyond to help customers. I appreciate the whole process and follow up. If you need a highly committed expert, Will is the right person. I would highly recommend Will Diamond! Thank you Will K.I. More

Purchase my 2013 4Runner from out of state Will Diamond was great to work with for my purchase of a used car he had on the lot - 2013 4Runner. He made sure there were no surprises for me and w Will Diamond was great to work with for my purchase of a used car he had on the lot - 2013 4Runner. He made sure there were no surprises for me and was very helpful throughout the process. I would definitely recommend this dealership and Will for any purchases. More

Pleased, but be wary! While I am generally pleased with my purchase, caveat emptor! There is very little transparency in most dealer transactions. During negotiations, th While I am generally pleased with my purchase, caveat emptor! There is very little transparency in most dealer transactions. During negotiations, there is always the good guy/bad guy approach. One offers a price, the next one laments that is was too low and adjustments must be made. Pieces of paper are proffered with various quotes, then new ones are offered later in the negotiations without reference to the original quotes so that comparisons are not immediately apparent. Then once a price was negotiated, I found out that the initial verbal quote on my financing doubled! Why? Because I got 'too good' of a deal on the final price, the finacnce guy told me! My advice: 1. Go in armed with as much information as you can about the true cost of the car and its accessories 2. If you are planning to finance through the dealership, don't agree on a negotiated price until you also have the finance rate in writing. Car dealerships are in the business of making money. While I wouldn't call them dishonest, they are certainly NOT transparent in how they manipulate all associated costs. More

They're terrific Shopping for cars is not my idea of a good time. But Erin and Anthony made it enjoyable. Not only are both engaging, knowledgeable and warm - they're Shopping for cars is not my idea of a good time. But Erin and Anthony made it enjoyable. Not only are both engaging, knowledgeable and warm - they're witty, too, and they make the experience fun. They don't trivialize, and they don't patronize - they just make your time with them enjoyable and worthwhile. We didn't get the deal we wanted the first day. Matter of fact, I left thinking I might have misjudged the market and that we might be shopping for a long time yet. But a day later, first thing in the morning, Erin got back in touch and put some new numbers on the table - within our budget - and in short order the deal was done. I'll be going back and back again, probably for a long time to come. More

Definitely worth the drive out of town! I purchased a lightly used Honda Accord on Saturday from Ryne Pinto at Kuhn. I drove from about an hour and a half out of town to see a specific mode I purchased a lightly used Honda Accord on Saturday from Ryne Pinto at Kuhn. I drove from about an hour and a half out of town to see a specific model that I was looking for. I initially located the car online, after searching the online inventories of about 20+ Honda dealerships across the state. I emailed the dealership after about a week of thinking about the car and researching it extensively. Ryne contacted me--literally--within 2 minutes of submitting the email! (*ON a side note: other Honda dealerships I contacted via email WEEKS ago are JUST NOW attempting to following up.) This is my third Honda (but my first finance after two leases) so I was extremely nervous about the whole process. He answered all of my questions (probably about a weeks worth of emails!) and was always extremely pleasant and straight forward about the process. In the end I got my dream car for a great price & a great interest rate. Best sales experience at a dealership so far. I will be back. Thanks Ryne! (& Melvin!) More

Satisfied Customer I had an overall great experience at Kuhn Honda. Chris Johns was absolutely helpful and did all he can to help me purchase my Honda Cross Tour. I am c I had an overall great experience at Kuhn Honda. Chris Johns was absolutely helpful and did all he can to help me purchase my Honda Cross Tour. I am content with my vehical and look foward to sending family and friends to this location. More

Fast and furious Mr. Diamond was very effective in his pursuit to deliver fast but quality service. He was dedicated both day and night over a string of three days to Mr. Diamond was very effective in his pursuit to deliver fast but quality service. He was dedicated both day and night over a string of three days to help make the best experience ever. I considered that an extended hand into the Honda family circle. More