Westshore Honda

Great Place to Work! I've been at Westshore Honda for about eight months now. Great leadership and a great environment. I would highly reccomend this dealership to anyone I've been at Westshore Honda for about eight months now. Great leadership and a great environment. I would highly reccomend this dealership to anyone looking for a great car buying experience. More

Purchase of Honda Accord Touring The sales consultant Tyler Dechalus provided great support from start to finish. Tyler would research or consult with others to ensure that his answe The sales consultant Tyler Dechalus provided great support from start to finish. Tyler would research or consult with others to ensure that his answers to our many questions were 100% accurate, and he followed up when he said he would on all actions. More

Thanks for getting the job done😊 🚗 Jonathan was so helpful overseeing the shipment of my new car out of state. I appreciate the contacts he made pertaining to the shipment. He constan Jonathan was so helpful overseeing the shipment of my new car out of state. I appreciate the contacts he made pertaining to the shipment. He constantly kept me informed as he received updated information. He even called me to be sure the delivery had been made. Jonathan provided personal care throughout the process. Thank you Jonathan! Westshore is fortunate to have you on staff. More

Did not honor oil change. When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them becaus When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them because they had changed their name. I always trade every 2 years, now I WILL change dealer. Real classy place. More

Exceptional A/C Service I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative work I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative worked with me to lower the repair costs almost $100. She worked with a manager to come under my budget & communicated everything very clearly to me. More

Amazing Great staff. Jay and Joni were great. I even enjoyed a conversation with Hugo. The staff will definitely work with you. I bought my Honda Fit last yea Great staff. Jay and Joni were great. I even enjoyed a conversation with Hugo. The staff will definitely work with you. I bought my Honda Fit last year and Jonathan was great. This year I traded it in and got the Honda CRV 2019 and Jay was more than helpful. Joni was great and Hugo was patient with us. More

Thumbs up! WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellen WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellent. Had a slow leak in my tire and needed to have it replaced. Charles Beck, "Chuck" and his team had my vehicle taken care of quickly and accurately. The whole team was welcoming and made sure I was taken care of through the entire experience. Absolutely would recommend this dealership and the fantastic customer/maintenance service. Great job. I will never go back to Brandon Honda again. Keep up the great work. Employees Dealt with: Charles Beck and Service Crew More

My experience I have to say in all my years of being old enough to purchase a vehicle, I have never been so impressed with a dealership or employees as I was with W I have to say in all my years of being old enough to purchase a vehicle, I have never been so impressed with a dealership or employees as I was with Westshore Honda..... though I spent 5 hours there just talking about a vehicle, the employees "you know who you are"..hahahha (Careem and Josh) were amazing. When I say amazing I really mean it. I left with a smile on my face and theirs and I purchased a vehicle. I could not have asked for a better experience!!!! Thank you so very much for your kindness. Sharleen (Red Velvet cake?) More

A GROUP OF FRIENDLY LIARS DO NOT BUY A USED VEHICLE FROM THEM!!! Everyone at this dealership was extremely friendly and made lots of promises, until you sign paperwork then the DO NOT BUY A USED VEHICLE FROM THEM!!! Everyone at this dealership was extremely friendly and made lots of promises, until you sign paperwork then they literally "take the money and run". I purchased a used 2011 Honda Pilot from them. Prior to purchase I made numerous inquiries to more than one person at the dealership (Zach - sales person; and Ernest - Leader of Internet Sales) to make sure the vehicle did not have moisture or collision damage. There was some interior door panel delamination that they cured immediately when I mentioned it prior to purchase. They stated that they had their used car service leader (Randy) make sure that the technicians went through the car thoroughly to make sure there was no moisture or collision damage. I was assured repeatedly by all of the aforementioned people that there was no moisture or collision damage. So, I purchased the vehicle. Within hours (literally 2 hours) of me driving the car from Tampa to where I live in Ocala, the check engine light came on, there was a vibration in the steering wheel, the lift gate button did not work, and the radio volume button did not work. I put all of my concerns in writing, as well as called to discuss options with a manager (Alvin). They asked that I bring the vehicle back to them. I returned the vehicle within 4 days of purchase. They were kind enough to provide a loaner vehicle (and I was grateful). They had my vehicle for three weeks and stated numerous times that the issues were being resolved. When I returned to get my vehicle back, I asked for a work history so I could see what had been done. Come to find out, my vehicle had not been touched since BEFORE I purchased it. I brought it to their attention and they had no explanation. They literally had not done ONE THING that they had assured me would be resolved. NOT ONE! I have tried several times since then to discuss this with the dealership employees and not one person will respond to me. I had a third party look at the vehicle after bringing it home. This car has indeed been in a collision (that the dealership did not disclose prior to purchase). I am now having to pay out of pocket to replace two front drive axles and a light assembly. DO NOT, DO NOT, DO NOT purchase a used vehicle from them. They do not keep their word! As soon as you sign on the dotted line, they will not respond to you whatsoever. They're not interested in having ethical business practices. They just want your money. Sad! But true! I am aware I purchased a used vehicle and did not expect perfection however I expected a seemingly reputable Honda Dealership (like Westshore Honda) to honor implied warranties of merchantability. They did not! There is no peace of mind gained from my encounter with Westshore Honda. Instead, I am left wondering which axle will fall out of my vehicle first while me and my child are in it; and what further issues will arise from them not properly inspecting and disclosing information about this vehicle before I purchased it. I was mislead. They made me think they were going to make it right but my car basically sat in their parking lot for 3 weeks while they lied about what they were fixing. Nothing got fixed or addressed. And to add insult to injury, an overhead light cover was TAKEN from my vehicle. I don't even have words. DO NOT BUY A USED VEHICLE FROM THEM! More

Service was great but Customer Service could be better. Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an A Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an Assistant Manager and was told that it is company policy. The coupon does say “may not be combine with other offers” but it suggests to offers to the same type of service. My suggestion is to write on the fine print of the coupon “one coupon per visit”. It’s very inconvenient to have to come back on another day for it, maybe I’ll use the competition. More