Westshore Honda

Quick, friendly service My car needed an oil change and I was seen right away, even without an appointment. Mike was the rep who helped me. He was friendly, professional and My car needed an oil change and I was seen right away, even without an appointment. Mike was the rep who helped me. He was friendly, professional and accommodating. I had an expired coupon that he honored, which to me is great customer service and encourages return customers. Mike told me it will be an hour and a half wait because I opted for 15K minor service. It didn't take that long and my car was washed and ready. I am definitely coming back. More

Harry is the best. Best car buying experience I could ever imagine! It was more like buying a car from my best friend then working with a salesman. Thanks Harry! Best car buying experience I could ever imagine! It was more like buying a car from my best friend then working with a salesman. Thanks Harry! More

Confusing, incomplete and blind sided With great regards I put a lot of trust in the dealership from a reference. The process has been extremely confusing. My deal amounts and loan were in With great regards I put a lot of trust in the dealership from a reference. The process has been extremely confusing. My deal amounts and loan were incomplete and changed without my knowledge. I was not contacted in regards to issues. I felt lured in to discuss problems instead of being told directly what was happening with my car buying process and the immediate attention needed. I believed I was leasing a car as of the 16th of March. I occupied the vehicle and left on my way. I was then told by my sales rep that I needed to come in to sign some paper work in the event my payment “improved”. To my knowledge and improvement is a better outcome. However my payment actually increased as well as my type of commitment changed from lease to finance right in front of my eyes. I was not giving the proper option as to how I wanted to proceed in the car buying process after my lease was denied. This approximately 2 weeks after I left the dealership. Now the offer was resubmitted and my credit was proceed (again without my consent to move in this direction) and presented to me. I felt trapped with not many options given my car buying process was to rid a current vehicle that needed major repair. I finally agreed to just accept the situation as I had no other plan. I was promised a free tint for the inconvenience and left the dealership. Another week passes and I show up for my “tint per the mishap” and no one including my sales rep knew why I was even there. I was asked to sit and wait for about 30 mins after telling them my reason for the visit. When my sales rep returned he brought me news regarding my loan again stating more documentation was needed. Of course I’m now super concerned at what’s really happening. My trust is totally gone at this point. My car was taken ack about an hr after my arrival and I was given a loaner vehicle. I return for pickup and there are large bubbles in a few areas of tint throughout the car. I immediately call my sales rep and he referred me to my warranty information and to give it a few days. Here I am a week later after the tint. Lots of bubbles in more than 3 windows, no status on my loan, my previous car in which they took for my trade is now showing delinquent due to this dealership not completing the loan. So as of today I’m unsure if I have a new car or if I have a one working older car, BUT I’m still driving a new Accord with horrible tint and I guess all I can say is this experience has sucked. Don’t waste your time you’ll end up screwed in the end. More

Excellent !!!! Kevin was my salesman, he was excellent and extremely understanding. I left with a 2018 Honda Civic. I will be referring my friends to him. Kevin was my salesman, he was excellent and extremely understanding. I left with a 2018 Honda Civic. I will be referring my friends to him. More

Great customer service experience My customer service representative Lili was phenomenal. She explained the services needed in details and was very professional. She also responded to My customer service representative Lili was phenomenal. She explained the services needed in details and was very professional. She also responded to my concerns very prmptly. I give Lili two-thumbs UP and a bonus. More

purchase leased Civic Harry Whitaker was extremely helpful with the process of purchasing my vehicle. The financial expert explained the details of the purchase agreement. Harry Whitaker was extremely helpful with the process of purchasing my vehicle. The financial expert explained the details of the purchase agreement. Thanks, Harry and Sisiso More

Sevice Thank you for your quick and efficient service on my 2017 Honda Pilot. Seth took care of everything quickly from diagnoseing problem to fixing tech e Thank you for your quick and efficient service on my 2017 Honda Pilot. Seth took care of everything quickly from diagnoseing problem to fixing tech even stayed late to finish. More

Oil change Very helpful and very well done . Love the visit. Will come back again on the nearest future! Excellent excellent service. Thank you for the service Very helpful and very well done . Love the visit. Will come back again on the nearest future! Excellent excellent service. Thank you for the service More

Service Repair I came to this dealership not only for the price (Which by the way is the best in town. I even called other dealerships around the area to see if they I came to this dealership not only for the price (Which by the way is the best in town. I even called other dealerships around the area to see if they could match it and they declined). But most importantly, the friendly service I received was priceless. I didn't feel like a number. For that reason, even though it's out of my way, I will go back to this location. More

15000 mile service Kuhn Honda did a 15000 mile maintenance on a 2016 Civic purchased new from them in late 2016.They did a good job, with prompt appointment and service, Kuhn Honda did a 15000 mile maintenance on a 2016 Civic purchased new from them in late 2016.They did a good job, with prompt appointment and service, as well as follow up on a problem that surfaced with the vehicle. More