Westshore Honda

Refreshing Experience! I purchased a 2015 Civic SE to replace my 2005 Civic which had become a maintenance hog. My experience working with Rachel Isais was nothing short of I purchased a 2015 Civic SE to replace my 2005 Civic which had become a maintenance hog. My experience working with Rachel Isais was nothing short of spectacular. As soon as I arrived, she asked me what I wanted in my next car and what I wanted to spend. Rachel was extremely friendly and never tried to sell me something I didn’t want. She was genuinely interested in getting me what I wanted - nothing more, nothing less. It was a refreshing experience compared to the last time I bought a car when I visited 10+ dealerships and walked away from all of them. I had intended to shop around and just complete some test drives while I was at Kuhn, but I found a car that met all my requirements and drove away happy in my new (to me) Civic that day. I had a great car-buying experience. If you are looking for a car, you need to go to Kuhn, and you need to ask for Rachel when you get there! More

Amazing! We saw the car online on the website for capital one, drove from Orlando & walked out with car it was that quick & easy. Our sales person was absolute We saw the car online on the website for capital one, drove from Orlando & walked out with car it was that quick & easy. Our sales person was absolutely great! More

Walked away with a car and happy! The sales staff Rachel Isais has been extremely diligent in following up courteously and regularly, to answer all the questions that I had asked regar The sales staff Rachel Isais has been extremely diligent in following up courteously and regularly, to answer all the questions that I had asked regarding my Black 2017 Honda Pilot EXL purchase. I was originally looking for a Black EX and could not find one anywhere in Florida. So, I overstretched my budget to meet EXL needs. And Rachel were extremely nice enough to go back and forth multiple times to make sure I get the best deal, keeping in mind all the time the budget that I was already overstretched with. She even went way beyond my expectations to not only make my deal happen, but also provided lot more details on the car and explain it to me clearly. We had constraints on the date when to pick up and without a blink, she made arrangements to have the car picked up on the right date and time. Whenever I called or emailed, she made it a point to always follow-up with me, even when she was extremely busy with other customers. The sales and finance staff have excellent attitude and relentless pursuit for customer satisfaction. Very friendly environment and lots of amenities in dealership while waiting for the busy staff or the car to get ready. I would love to do business with them again if I were ever in the market again to buy a new Honda car.. More

Excellent new car buying experience.anyone Rachel was very personable and made the experience of car buying very comfortable. There was no pressure as opposed to most car salespeople we usually Rachel was very personable and made the experience of car buying very comfortable. There was no pressure as opposed to most car salespeople we usually deal with. She was knowledgeable about the products and provided answers to our questions. She was very considerate of our budget and considered our needs in recommending a vehicle. The process did not take as long as I would have expected it to. We ended up with vehicle we loved within our budget, Rachel went above and beyond in coming to our home to take the car back for tinting which demonstrates her commitment to excellent customer service. I would be happy to work with her again and would recommend her to anyone looking to purchase or lease a car. More

Great staff , everyone was very polite and mindful of our time. Rachel was wonderful to deal with and overall this is one of the best dealership experiences I hav , everyone was very polite and mindful of our time. Rachel was wonderful to deal with and overall this is one of the best dealership experiences I have ever had. More

Great experience Rachel was very friendly and made the experience of car buying an easy one, as opposed to most car salespeople we usually deal with. She was knowledge Rachel was very friendly and made the experience of car buying an easy one, as opposed to most car salespeople we usually deal with. She was knowledgeable about the products and provided further information where necessary. It was good to get a good deal and the process did not take as long as I would have expected it to. I would like to work with her again and would recommend her to my friends. More

Everybody was very helpful and friendly.Would recommend Kuhn Rachial and Hugh were easy to work with and were just as friendly.They made the lease of my Daughters car a very very pleasant experience..I will defi Rachial and Hugh were easy to work with and were just as friendly.They made the lease of my Daughters car a very very pleasant experience..I will definitely recommend Kuhn Honda as a place to shop for a car.I give an A+. More

Fees are a ripoff Do not pay the fees they are asking for on their VW TDI's. They are ridiculous. $999 documentation fee - get real. $2500 fee to lease - I don't thi Do not pay the fees they are asking for on their VW TDI's. They are ridiculous. $999 documentation fee - get real. $2500 fee to lease - I don't think so. Better deals elsewhere. More

Recall notice for 2017 Ridgeline Pete Perrelli and Kevin Louvier from Service Department. Called you guys and left messages about our new Ridgeline at least 4 times. Still waiting to Pete Perrelli and Kevin Louvier from Service Department. Called you guys and left messages about our new Ridgeline at least 4 times. Still waiting to hear from you. You guys were a lot faster selling us the truck than taking care of this recall. Your service stinks. I guess you don't care about service after selling the trucks. I will also get in touch with corp. Honda and complain. Thanks for nothing Iris Carver More

Excellent Customer Service! I wanted to share the amazing experience I had at Kuhn Honda with Orlando Palma. I was visiting my daughter in Florida due to her recent move to the I wanted to share the amazing experience I had at Kuhn Honda with Orlando Palma. I was visiting my daughter in Florida due to her recent move to the Tampa area and because of an unfortunate car deal in Ohio she needed a car immediately. I don’t believe Orlando knew this but we had been to several other car dealerships with poor customer service skills or just plain hounding us to buy a car (and any car) on the spot. When we stepped into Kuhn Honda we were warmly greeted by Orlando and he asked us to first sit at his desk to talk, we both immediately got a good feeling. He really took the time to find out what we were looking, leasing vs buying, explain a little about financing and give us good advice. We then went on the car lot and looked at several cars but narrowed it down to two cars. At no time did we feel any pressure nor did he give us the impression that we were consuming all of his time (yes two girls making a car decision takes time!). I normally don’t write letters but was SO impressed with the professional, knowledgeable, and fun customer service that we experienced. We’re sharing our excellent experience and recommending to everyone (even me back in COLD Ohio ?). Orlando, many thanks and you have two new and very happy customers!! Sheila Wright Cincinnati, OH More