Westshore Honda

An awesome car buying experience Mr. Harry Whitaker helped me trade in old my vehicle, drastically lower my interest rate, and got me into a newer used car than what I previously had. Mr. Harry Whitaker helped me trade in old my vehicle, drastically lower my interest rate, and got me into a newer used car than what I previously had. Along with with all of that, this new vehicle only had 12,000 miles on it. He was super patient, listened to my situation, and worked out the best deal for me. Literally a huge weight has been lifted from my shoulders! More

Bad experience from kuhn honda sales person Andy and Henry Hi , Today morning i went to kuhn honda after taking an appointment and finalised a deal with mr Andy and for financing i have gone through crdeit Hi , Today morning i went to kuhn honda after taking an appointment and finalised a deal with mr Andy and for financing i have gone through crdeit check and due to my less credit score i had to include my wife to loan and with better rate from my wife andy said it is good to go but need my wife physically come and sign for handing over the car and i said ok my home is 25-30 miles away so i will come back with my wife in 2 hrs and that happened at 11.55 am and i hand over the insurance proof and DL copy to mr Andy. To reach on time i skip my lunch and pick my wife and 3 small kids with me and bck to the dealer office by 1:30 PM(exactly took 95 minutes only) and they said the car is sold to someone else and when i request them that i want to talk to their branch manager (initially they said he will come in few minutes , but never came) after waiting 20 minutes i call their land line an ask to connect me to branch manger and the person who took the phone claimed himself as manager(Henry) and told that it may be some misscommunication and mean time some sales man call him and he said he will come in a minute and never came back , then another person with blue shirt came to me and claimed himself as mangager and he was really insulting me and my family .both andy and this man was with a wiered wicked smile and really insulted my feelings and don't know it was because of my skin color.i was with my family (me , my wife and 3 small kids including an infant baby) and they didn't even offered us a seat .At the end i told him that i came to the dealer because of good faith with the name Kuhn and you are ruining the name he said he don't care .In my life i will never recoment this dealer to anybody that I knows.I am trying to contact the jason kuhn ,CEO of this company . More

Brittany Reed Mr Reed was very helpful and knowledgeable about the sale. He was overall A great salesman I would recommend him to my family and friends and for futu Mr Reed was very helpful and knowledgeable about the sale. He was overall A great salesman I would recommend him to my family and friends and for future purchase. More

Poor Dealership We contacted management in regard to a Honda Certified Vehicle. We were mislead by this dealership and their manager. The manager did not follow thr We contacted management in regard to a Honda Certified Vehicle. We were mislead by this dealership and their manager. The manager did not follow through on what he said he would do, very poor communication. More

Excellent Experience - Sales Department Our salesperson Brittany Reed did an excellent job assisting us in the purchase of our new car. Brittany is courteous, professional, and efficient, p Our salesperson Brittany Reed did an excellent job assisting us in the purchase of our new car. Brittany is courteous, professional, and efficient, preparing the paperwork in advance to minimize our wait time. Unlike our previous salesperson, Brittany thoroughly went over all the important features of our new car. It was Brittany's service that resulted in our top rating for the dealership; More

Liar and thieves Got a quote from Edmunds to purch are a car at the dealer. First they bounced my to 5 different salkes people, then someone claiming to be the manage Got a quote from Edmunds to purch are a car at the dealer. First they bounced my to 5 different salkes people, then someone claiming to be the manager, Ryan, said I needed to closely read the fine print: the guaranteed price had a disclaimer. DO NOT BUY FROM THIS "DEALER" More

Dissapointed I thought I was a loyal customer,however Kuhn Honda has a bad memory. My family to include myself have purchased a total of 7 vehicles from Kuhn . Th I thought I was a loyal customer,however Kuhn Honda has a bad memory. My family to include myself have purchased a total of 7 vehicles from Kuhn . The last vehicle I purchased was a total nightmare .The vehicle was a white Honda Accord Coupe . I FELT with ,a Salesman name MyBoy,Will Diamond and Sales Manager Hussan/Hussain. The car I was sold was a complete lemon (I went to the lot to look at a Grey GOT but was talked into the Accord White 3.0V6. I didn't have the vehicle for 6hours and a check engine light went off. This is odd I thought ,THEN THE ENGINE FAILED TO START. The vehicle left me stranded at THO Fridays while I was on a date. I had to get a cab to get my date home.(she was not impressed).The vehicle was then towed to Kuhn where they could not READ the vehicle code and left the Head mechanic stumped. I was forced to catch the bus ,then Kuhn gave me a loaner vehicle while they took the fuel system apart. I asked about the Volkswagon I was looking at originally, but I was told it was sold. I drove around in the loaner vehicle which I FELT they were trying to push on me. Almost about a little other a month I got a phone call where Kuhn /Hussain informed me they have a vehicle they think I should look at. I sceptical about the vehicle but it turned out to be a good fit for me. I had to sell back the lemon to Kuhn Honda and use it as a trade In . For my inconvience Kuhn offered me lifetime OIL CHANGES . After all I went through I FELT that was a great offer and all was well. The reason I write this letter is I went through a period of 3 years not driving my vehicle. When I came to get my oil change Kuhn seem to forget about our agreement( Their gift) I even presented their management with paperwork that indicated a zero charge for oil changes but I was refused . They could not find record of all the other vehicles I purchased from Kuhn and 3 referral I sent even my sister at the beginning of the year (Where they sent me a check) I was ferious. They even told me I naught the vehicle from Lindell Honda which was their previous name however my licence plate frame is Kuhn and all sales papers say Kuhn. I'VE felt with a current sales manager female who is one of the most immature persons I have ever selt with .l don't know how she got her job.All the new staff seem need to be flushed. I believe the service dept was just following policy. However records should be taken of valued customers. I have since received repairs at Tampa Honda and they seem to work with you more even though they are further they have integraty More

Excellent service and very professional team The five start rating is well deserved, from start to finish the service I received was was top notch. My salesman was knowledgeable and patient will The five start rating is well deserved, from start to finish the service I received was was top notch. My salesman was knowledgeable and patient willing to show off the many options available to me. Thank you More

Worst Customer Service I've Ever Experienced Worst experience I have ever had at a dealership/service center. It all started upon driving up to the service center. I pulled up in my Honda and wai Worst experience I have ever had at a dealership/service center. It all started upon driving up to the service center. I pulled up in my Honda and waited for someone to greet me as I had my toddler and infant in the car. I waited. I waited. I waited. As lots of employees walked right past me it was clear I wasn't going to be offered any help. I got out of the car, poked my head in the door to be greeted with, "Sumthin' you need?" This was my 2nd sign that the visit wasn't going to be good. Long story short, the representative assigned to help me was super unprofessional. He talked to me in a VERY degrading manor, repeatedly tried to argue with me, sell me things I didn't want or need, and even made rude comments to my children. In the end he broke something on my car and asked me if I wanted to make an appointment to get it repaired. Lets just say I will NEVER return here again. We are a military family and SERVICE QUALITY is extremely important to us and we value integrity. Neither of which this dealership offers. I even tried on several occasions to call the manager to speak with him about the way I was treated - I even left messages. I still have yet to be contacted. They've lost my business. More

Best service After a bad experience at another Honda dealership , Kuhn Honda took great care of me. Thank you Kuhn for your time and attention to help me find my n After a bad experience at another Honda dealership , Kuhn Honda took great care of me. Thank you Kuhn for your time and attention to help me find my new vehicle. More