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Westown Ford Lincoln
Jacksonville, IL
1,573 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,573 reviews
July 04, 2022
Westown was great! Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteou Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteous!! Our whole experience was great! More
by dancarie2
Verified Customer
July 04, 2022
Professional, efficient, and easy to work with. Will return for any issues related to our Ford Focus. Will return for any issues related to our Ford Focus. More
by dbd
Employees Worked With
July 03, 2022
Cierra at West Town Ford was amazing! We went in with no real intention to buy partially because we were dreading that sales person experience. SHE IS NOT ONE OF THEM! She was understandi We went in with no real intention to buy partially because we were dreading that sales person experience. SHE IS NOT ONE OF THEM! She was understanding and could easily figure out what we were looking for. She was polite and HUMAN. She joked with us and laughed with us and when we hit road blocks she never once told us what to do or hinted as to what too do. She was just all around amazing. You've definitely earned 2 customers for life! More
by Joey.c
June 30, 2022
Sales person was very knowledgeable and helpful. She was a factor in the decision to by from dealership She was a factor in the decision to by from dealership More
by shas_fiftyone
June 30, 2022
Had a little bit of a wait but it wasn't the service shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! More
by jaden80Black Explorer
June 28, 2022
Great service they've always been courteous and kind with thorough service I've always been confident to go back thorough service I've always been confident to go back More
by catsrock194
June 28, 2022
Good communication and service, from scheduling through pick up they made the entire process very easy. pick up they made the entire process very easy. More
by erikdokka
June 26, 2022
The service department does not take appointments for oil changes, first come first served, after driving 30 miles told I'd have a 4 hour wait before they could begin the service. Not the 1st time this has h changes, first come first served, after driving 30 miles told I'd have a 4 hour wait before they could begin the service. Not the 1st time this has happened but rest assured it is the last time, I will be going to another dealership for all my service work. More
by Haymaker62092
June 25, 2022
Service department has always been courteous and respectful no matter how big of a problem or just answering a simple question. I highly recommend them. Every time you walk into the dealership, respectful no matter how big of a problem or just answering a simple question. I highly recommend them. Every time you walk into the dealership, you are greeted and ask how they can help. Westown Ford is the best around! More
by kathleenblakeley
June 21, 2022
It is always nice to come in Saturday morning without and appointment and get the oil change done. Since COVID and the loss of my husband and dad. It is helpful to not have to remember to make an appointment appointment and get the oil change done. Since COVID and the loss of my husband and dad. It is helpful to not have to remember to make an appointment! The staff is always so friendly and supportive of me! More
by fiercePierce
Employees Worked With
Other Employees :
Can’t even remember her name but she had a beautiful black dress with sunflowers on it. She was helpful in ringing up my sales and giving me a receipt!
