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Westown Ford Lincoln
Jacksonville, IL
1,615 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,615 reviews
March 11, 2025
Super service from both Cierra and repeat service from Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for oil changes. If not for Cierra’s and Vicki’s assisting us with that it would have greatly influenced this purchase. Also when asking about the price of the truck a price was quoted as at sat on the lot. When it came to finalizing the sale there was a charge for some safety braking light they added. Looks to me like we were charged twice for the aftermarket add on. Once on the lot and again at closing. Other than these two things they made the sale pleasant. More
by croberts19
Verified Customer
March 10, 2025
I love the service at I receive each time at Westown Ford when I get my oil changed. when I get my oil changed. More
by Katie B
Employees Worked With
March 09, 2025
Pleasant & no complaints We like going to Westown when we are looking for vehicles to purchase are looking for vehicles to purchase More
by judynphilr
March 08, 2025
Cierra is always professional and personable. A pleasure to work with every time we are looking for a new vehicle. A pleasure to work with every time we are looking for a new vehicle. More
by Chinamama2
March 06, 2025
I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More
by H,Alpan
March 06, 2025
Vicky was great to work with during and after the sale. The service department is very friendly. The service department is very friendly. More
by forrest.austin
February 28, 2025
Very friendly easy transaction. Would definitely recommend this dealership .Thank you for a wonderful experience. Would definitely recommend this dealership .Thank you for a wonderful experience. More
by jjmpost1
Employees Worked With
February 25, 2025
Great, thoughtful service. Got me out by 8 am, with a ride to get my wallet. Got me out by 8 am, with a ride to get my wallet. More
by sgodek
Employees Worked With
February 25, 2025
Corey was very outgoing and extremely helpful. Others at the dealership especially Wesley Cook were very friendly and helpful as well. Others at the dealership especially Wesley Cook were very friendly and helpful as well. More
by b.bill76
